Customer Success Expert

We are seeking an experienced and passionate Customer Success Expert to join our dynamic team. This role is pivotal in configuring and implementing our solutions to help our clients understand their business needs, visualize modifications, and grow their revenue operations (RevOps) and architecture.

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Location: Montreal, Canada

Company Overview:

Welcome to Vasco, a science-driven revenue platform for high-growth B2B businesses. We believe that 20% of building a successful business is magic, while the remaining 80% is rooted in execution excellence and scientific principles. We apply this science to help Revenue Architects and RevOps team discover their go-to-market fit, construct a predictable growth engine, and scale 10x faster.

Role Summary:

We are seeking an experienced and passionate Customer Success Expert to join our dynamic team. This role is pivotal in configuring and implementing our solutions to help our clients understand their business needs, visualize modifications, and grow their revenue operations (RevOps) and architecture. The ideal candidate is someone deeply knowledgeable in HubSpot, with a passion for RevOps and Revenue Architecture, and possesses strong project management skills.

Key Responsibilities:

• Configure and implement Vasco solutions tailored to client needs.
• Guide clients from understanding their business requirements to going live with tailored solutions.
• Provide expert advice on the best practices of RevOps and Revenue Architecture, leveraging Hubspot and Vasco tools.
• Manage the implementation process, ensuring attention to detail and effective project management.
• Collaborate closely with clients to visualize and make necessary modifications to their revenue systems.
• Share insights and contribute to the evolution of Vasco's platform based on client feedback and industry trends.

Required Qualifications:

• Proven experience in using HubSpot for business applications.
• Demonstrated passion and experience in RevOps and Revenue Architecture.
• Strong project management skills with a detail-oriented approach.
• Excellent independent working capabilities and self-driven attitude.
• Relevant certifications in the field are preferred.

Skills and Competencies:

• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal abilities.
• Ability to work effectively in a fast-paced, startup environment.
• Adept at managing multiple projects simultaneously.

Working Conditions:

• This position is based in Montreal, Canada.
• The role may require occasional travel for client meetings or team collaboration.

Salary and Benefits:

• Top-of-market compensation (Base + Equity) commensurate with experience.
• Comprehensive benefits package.