Retail Sales Performance Manager

SalesFull TimeCornwall, Hawkebury, Ottawa, ON

Retail Sales Performance Manager

(Multi-Store | Stittsville Home Base | On the Road Weekly)

This is not a management role for someone who wants comfort, consensus, or a desk.

This is a results role for a proven sales leader who knows how to drive performance through people, enforce standards, and move numbers week after week.

If you’ve led sales teams before — and you expect accountability, urgency, and ownership — keep reading.

Why This Role Exists

CPC is a growing wireless retail business with three stores and serious ambition.

We’ve reached the point where sales performance cannot depend on the owner or informal oversight.

We are hiring one person whose job is simple to define and hard to execute:

Drive consistent retail sales performance across three stores.

Your Core Mission

You are accountable for:

  • Retail sales execution across all locations
  • Coaching and developing sales reps
  • Enforcing sales standards and behaviors
  • Turning underperformance into improvement — fast

You do not manage from a spreadsheet.
You do not wait until month-end to react.
You are visible, direct, and decisive.

What Success Looks Like (First 90–180 Days)

If you’re winning in this role:

  • Store sales are trending up and stabilizing
  • Reps are clear on expectations and standards
  • Coaching is happening weekly (minimum)
  • Problems are identified early — not after targets are missed
  • The owner is no longer chasing sales issues

If sales slip, you own it — and you fix it.

Day-to-Day Reality

  • Home base: Stittsville
  • Reality: You are on the road between 3 stores weekly
  • You spend time on the floor, observing, coaching, and correcting
  • You run sales check-ins, not theory sessions
  • You know the numbers without guessing
  • You push standards even when it’s uncomfortable

This role is hands-on, visible, and measured weekly.

What This Role Is NOT

This role is not:

  • A store manager replacement
  • An admin or scheduling position
  • A culture-only leadership role
  • A strategic “ideas” job without execution
  • A B2B strategy role (retail comes first — always)

Your lane is retail sales performance.

Who This Role Is For

You might be a fit if you:

  • Have led sales teams before and driven real results
  • Have personally sold in retail or transactional environments
  • Are comfortable holding people accountable
  • Expect clear standards and clear consequences
  • Like structure, cadence, and scorecards
  • Take pride in improving underperforming teams

Wireless experience is an asset — sales leadership is required.

Who This Role Is NOT For

This is not for you if:

  • You avoid hard conversations
  • You blame results on the market, staffing, or “the vibe”
  • You need to be liked more than effective
  • You want comfort instead of responsibility
  • You want to manage from behind a desk

This role has pressure — and upside.

Values Fit (Non-Negotiable)

You must align with our core values:

  • Warrior / Winning Mindset
  • Ownership & Accountability
  • Results Discipline
  • Continuous Improvement
  • Integrity

We push hard. We play clean. We measure what matters.

Compensation

  • Base salary + means-based performance variable
  • Upside tied directly to sales improvement
  • No results = no upside

Strong performance is rewarded.

Final Word

This role exists because the business is evolving — and we are serious about execution.

If you’re the kind of sales leader who wants real responsibility, real standards, and the chance to move the needle, we want to hear from you.

👉 Apply only if you are ready to be measured — and win.