Senior Account Executive

We’re Ten Thousand Coffees (10KC) and we unlock opportunity through meaningful connections. 10KC is a talent experience platform for inclusive mentoring, connectivity and skills development designed for the new world of work.

200+ organizations use 10KC’s all-in-one platform to connect, develop and engage their employees. Our clients include Fortune 1000s like the Royal Bank of Canada (RBC), PwC, Adidas, General Electric (GE), TELUS, Johnson & Johnson, post-secondary academic institutions across Canada, and diversity networks like Ascend and Black Professionals In Tech Network (BPTN). We have big plans to grow and are building a world-class team to help us achieve our ambitious goals!

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10KC is permanently remote and building a digital-first culture. We welcome applications from across Canada.

The Role

Ten Thousand Coffees (10KC) is looking for a Senior Account Executive to build partnerships with some of the world’s most progressive companies. In this role, you'll be leading an end-to-end consultative sales process from prospecting to close with large enterprise clients (5,000 employees and above). You will speak the language of talent leaders to drive new revenue opportunities and customer growth initiatives. You will also act as a strategic advisor to solve critical business problems using the 10KC platform and suite of best practices.

As a Senior Account Executive, you will report directly to our VP of Sales and will be a leading force that fuels our growing customer relationships. If you’re passionate about generating, qualifying leads through prospecting new business all the way to the contract execution and have a ‘hunter’ mentality by using innovative sales strategies in a fast-paced, start up environment, we want to meet you! (Please note that this position requires working on Eastern Standard Time)

What you'll do:

• Build a robust sales pipeline. Prospect, network, and grow relationships with large enterprise HR, Talent and DEI leaders. Through your prospecting efforts you will conduct research, identify key players and stakeholders, and qualify inbound leads to drive new business relationships.
• Relationship Building. Sustain value-add relationships with key decision makers by becoming a trusted advisor and build strong internal relationships for long-term customer success.
• Prospect all the way to closing. Actively grow and close pipeline through strategic sales motions. Position, negotiate, and close new business for mid-market to enterprise clients in the North American territory, while concurrently spearheading expansion opportunities with existing clients.
• Strategic Selling. Develop sales assets, business cases, and client facing materials to support complex enterprise sales processes.
• Solution Selling / Presentations. Effectively present streamlined solutions and presentations by developing a detailed analysis of customized needs for each customer using 10KC products.
• Product Expertise: Become a 10KC product expert and assist customers through the selling process by educating, qualifying, negotiating, and closing sales opportunities for 10KC products (Introductions, Office Hours, and Development Programs).
• Sales Operations. Understand and drive pipeline management, SFDC operations and forecasting.
• Cross team collaboration. Work closely with Customer Success, Product, and Marketing Teams to ensure that best practices of 10KC are shared and implemented across all sales touch points.

What you'll bring:

• Extensive experience selling Human Resources (HR), L&D, Talent Management, Employee Experience Technology SaaS to Enterprise Customers (over 5,000 employees) and over-achieving your sales quota.
• Extensive experience selling SaaS products to enterprise customers in the HR and Talent Management space. You have the depth and confidence to speak with c-level executives (CEOs, CPOs, CDOs, HR Managers) and support their understanding of how to use and implement 10KC products.
• High level of accountability to maintain prospecting targets, sales process SLAs, and critical individual metric analysis to establish actionable improvement areas.
• Experience in and familiarity with a high growth start-up to scale-up environment and have the familiarity in a software environment that is dynamic and agile.
• Experience with deal ownership from start to finish, including the successful negotiation of IT, legal, and procurement processes.
• A strong sense of accountability and the ability to consistently hunt and drive results. You are focused on owning a strong book of business and closing deals, while not sacrificing ethics or 10KC values.
• Flexibility, a sense of urgency, strong organizational skills, and the ability to work well with others are crucial to the success of this role.

The salary range for this role is: $100,000 - $120, 000

An individual's base pay depends on various factors, including geographical location and experience, knowledge, skills, and abilities as evaluated during the recruitment process.

Equity, Diversity & Inclusion @ 10KC

We’re dedicated to building a diverse and inclusive community - one where employees feel a sense of belonging and are valued for their contributions and the perspectives they bring. We celebrate and support our differences. We welcome new team members who are BIPOC, LGBTQ+, and neurodiverse as a part of our team (and we’ll continue to hire more in 2023!). We strongly encourage everyone to apply. Whatever your background, race, creed, sex, gender, orientation, religion, people with living with disabilities, and foreign-born residents - you belong here!

Benefits and Perks

• Comprehensive health & dental benefits
• Employee assistance program (support for mental health, family & relationship, child & eldercare, work & career, legal, financial, and more)
• Flexible time off (vacation days, flex days, health days, winter holiday closure, Summer Fridays)
• Home office set up allowance
• Monthly fitness stipend
• Monthly internet and phone stipend
• ​​Parental benefits program
• Permanently remote in Canada (options to work short-term abroad)
• Flexible working hours to suit your lifestyle and needs