Executive & Operations Coordinator
OperationsFull TimeLondon, ON
TechAlliance is the place for dreamers, innovators, and world-changing ideas. We empower world-class tech ventures and fuel growth in Canada’s innovation economy, while championing, coaching, and amplifying businesses, and fostering a vibrant technology community in Southwestern Ontario.
As the lead voice of one of North America's top tech ecosystems, we believe ambitious people do their best work when they’re supported in and outside of work including generous vacation, extra-long weekends (that actually feel long), meaningful perks and benefits, and a workspace built for bold thinking. We’re a human-led, AI first organization – the kind of place curious and driven people want to be part of.
You believe in disruptive innovation that stretches the boundaries of what’s possible. You bring a systems-thinking mindset, embrace experimentation, and approach challenges with curiosity and creativity. As a teammate, you act boldly, focus on solutions, and operate with a growth mindset. You are someone who strives to make an impact in this region’s thriving tech sector and seeks a role where you can put your own innovative spin on things.
This role is best suited for a highly organized operator who thrives at the intersection of executive support, office operations, and internal coordination.
Reporting to the Chief Operating Officer, your responsibilities include
- Proactively supports the executive leadership team in a dynamic environment, including managing the calendars and scheduling priorities of the Chief Executive Officer and Chief Operating Officer.
- Handles sensitive and confidential information with a high level of discretion, professionalism, and sound judgement.
- Coordinates travel arrangements, meeting logistics, reservations, and guest hospitality to ensure a seamless experience for internal and external stakeholders.
- Maintains efficient office operations, including supply inventory management, telephone setup, courier and mail coordination, and liaising with property management and external vendors.
- Oversees shared office, meeting, and hospitality spaces to ensure a clean, organized, and welcoming environment, including coordinating kitchen supplies, appliance upkeep, and general workspace readiness for staff and guests.
- Coordinates internal operations and team support activities, including scheduling meetings, maintaining shared calendars, and facilitating internal communications.
- Prepares and supports internal communications, reports, presentations, and other organizational documents.
- Liaises with IT service providers to coordinate hardware and software needs and assist with issue resolution.
- Leads or supports special administrative projects and process improvement initiatives that enhance operational efficiency and reduce manual work.
- Supports the Financial Operations Specialist with payroll, financial, and HR administration functions. Responsibilities include assisting with bi-weekly payroll processing and related documentation (T4s, deductions, remittances, ROEs), invoice coordination, expense reconciliation, tracking payables and receivables, onboarding and offboarding activities, employee engagement initiatives, and maintaining accurate employee records and supporting documentation for reporting and audits.
- Performs other administrative and office support duties as assigned.
What you need to succeed
- 3+ years of professional experience in executive administration, office operations, or a similar administrative support role.
- Post-secondary education in Business Administration or related field.
- Experience supporting financial administration functions, including accounts payable/accounts receivable coordination, expense reconciliation, payroll support, and maintaining accurate financial records and documentation.
- Resourceful and curious, with a strong ability to problem-solve, adapt, and independently navigate challenges in a fast-paced environment.
- Highly organized with exceptional time management, prioritization, and attention to detail; able to manage multiple competing priorities with accuracy and professionalism.
- Collaborative team player with a proactive approach and strong bias toward action, continuous improvement, and operational efficiency.
- Strong verbal and written communication skills, with the ability to exercise sound judgment and maintain a high level of confidentiality and discretion.
- Comfortable leveraging digital tools and technology to improve workflows, identify efficiencies, and support automation.
- Software savvy – we’re a Microsoft shop and leverage tools like Slack, Gemini, GPT, Monday.com and HubSpot. Experience with Entrepreneurial Operating System (EOS) is an asset.
- Valid driver's licence, access to a reliable vehicle, and residence within Elgin, Huron, Lambton, Middlesex, or Oxford County.
- Fluency in French is considered an asset.
Equity & Inclusion – All applications will be kept confidential. TechAlliance is committed to employment equity and diversity in the workplace and encourages applications from all qualified candidates, including BIPOC, francophone, persons with disabilities, persons of any sexual orientation, gender identity or gender expression. We will provide any requested accommodation to candidates with disabilities throughout the recruitment process.
Health & Safety – TechAlliance is committed to protecting employees and others from hazards in the workplace, including infectious and vaccine preventable diseases and to maintaining a protected workforce.