Soccer Nova Scotia, BMOSC Facility Supervisor

SOCCER NOVA SCOTIA | BMO Soccer Centre

BMO SC FACILITY SUPERVISOR 

Join Soccer Nova Scotia as the Facility Supervisor at the BMO Soccer Centre!

The BMO Soccer Centre (BMOSC) is a state-of-the-art, $23M year-round multisport facility that has been a hub for sports, events, and community gatherings since opening in 2011. With versatile configurations and the capacity to host a wide range of activities, it serves as a second home for youth and adults across Nova Scotia.

Soccer Nova Scotia (SNS) is seeking a passionate and motivated Facility Supervisor to lead the day-to-day operations of this vital community asset. In this dynamic and people-focused role, you will supervise staff, oversee bookings and events, and ensure a safe, welcoming, and high-performing environment for all users.

This is an exciting opportunity to advance your career in a fast-paced, energetic environment while contributing to the growth of sport and community in Nova Scotia. Join us and help elevate soccer and recreation across the province.

POSITION OVERVIEW

Job Title: Facility Supervisor, BMO Soccer Centre

Job Location: 210 Thomas Raddall Drive, B3S 0J2

Reports to: Facility Manager

The Facility Supervisor plays a key leadership role in the daily operations of the BMO Soccer Centre. The successful candidate will supervise frontline staff, manage facility workflows, ensure safety and cleanliness standards, and support strategic goals set by Soccer Nova Scotia.

We are looking for a proactive and collaborative leader who thrives in a dynamic setting, is committed to exceptional service delivery, and wants to make a meaningful impact in sport and recreation.

PRIMARY DUTIES AND RESPONSIBILITIES: 

Staff Leadership and Development

• Supervise and support facility staff during assigned shifts, fostering a positive team culture.
• Lead staff onboarding and training on operational procedures and safety protocols.
• Provide regular performance feedback and mentorship.
• Coordinate staff scheduling to ensure appropriate coverage for daily and event operations.
• Address and resolve conflicts professionally.

Facility Operations and Safety 

• Oversee daily facility operations to ensure efficiency, safety, and cleanliness.
• Conduct regular inspections and identify/report maintenance issues.
• Enforce adherence to health and safety regulations, including emergency protocols.
• Supervise the setup and teardown of equipment and spaces for events, rentals, and programming.
• Ensure the facility remains clean, well-maintained, and presentable at all times.

Bookings & Event Coordination

• Manage and process facility daily  bookings and rentals.
• Maintain accurate scheduling records and ensure timely communication with clients.
• Coordinate event logistics in collaboration with staff and external partners.
• Ensure spaces are properly prepared and staffed for all scheduled events.

Customer Experience & Administrative Support

• Deliver exceptional customer service to users and partners.
• Address inquiries, feedback, and concerns in a timely and professional manner.
• Support the preparation of operational reports, booking summaries, and engagement metrics.
• Assist in maintaining inventory and supporting facility marketing and community initiatives.

Note: This position requires on-call availability for emergencies and includes alternating evening and weekend shifts, including Saturdays and Sundays. Shifts may vary week to week with evenings and weekends required as needed.

QUALIFICATIONS:

Education, Designations and Skills 

Required:

• High school diploma, GED, or equivalent
• Strong interpersonal, leadership and team-building skills; ability to manage and resolve conflicts.
• 2+ years’ experience in facility management, project coordination, or administration in recreation, sport administration, or a public-facing role.
• Minimum 2 years of supervisory experience.
• Computer literacy with G-Suite, Microsoft Office (Excel, MSWord and PowerPoint). 
• Excellent written and oral communication skills; ability to liaise effectively with the public, and other community groups. 
• Team player. Willing to take direction and give direction while working towards a common vision for Soccer in Nova Scotia.
• Ability to work flexible hours, including evenings and weekends, including being on call when required
• WHMIS and First Aid/CPR certified (or willingness to obtain)
• CPR First Aid Certified (or willingness to obtain)
• Clear Vulnerable Sector and Criminal Record Check 
• Valid Drivers License 
• Eligibility to work full-time in Canada (Nova Scotia)

Assets: 

• Facility operations or maintenance experience
• Experience using booking or scheduling software (RecTimes, etc.)
• Safety management
• Project coordination or administrative experience in recreation, sport administration or public-facing operational role. 

Note: Please note that this job description provides a general overview of the work expected of the successful candidate. It is not intended to be an exhaustive list of all required duties and responsibilities. The incumbent may be requested to perform other tasks or duties that are assigned to them from time to time. This job description is subject to change during the annual review process and may be modified as needed.

Compensation: This is a full-time position with an annual salary and benefits package based on experience. 

Applications Deadline: Open until filled