Events Crew Keyholder

Events Crew Key Holder

(Seasonal, Part Time June 15 - December 23)

Why Join Us?

• Exclusive Discounts – Enjoy special savings on plants, garden products, and more!
• Great Work Environment – Join a team where collaboration, accountability and fun make every day enjoyable.
• Nature All Day, Every Day – Swap the office for a greenhouse and surround yourself with lush greenery and magical holiday spirit!
• Room to Grow – Show your skills, and you may have the chance to transition into a seasonal full time position.

What We Are Looking For:

We are seeking a dynamic and outgoing Events Crew Key Holder to join our seasonal team, reporting to our Events Lead. This part-time position plays a key role in ensuring smooth operations and exceptional guest experiences during our busy events season. The role requires strong organizational skills, a high level of customer service, and the ability to lead by example in a fast-paced environment.

This is a hands-on role, ideal for someone who enjoys working with families and children, thrives on being active, and brings a positive, festive attitude to their work.

June 20: Family Fun Day

• Assist with setup and takedown of event activations and equipment
• Help oversee event operations to ensure activities are running safely and efficiently
• Monitor attractions including the bouncy castle, petting zoo, and activity stations
• Support wristband sales, guest check-in, and registration table operations
• Provide exceptional customer service and create a welcoming family-friendly atmosphere
• Assist with crowd flow, line management, and overall guest experience
• Troubleshoot issues throughout the day and support the Events Lead in ensuring smooth event execution

September 12 & September 13: Fall Market 

• Help direct vehicle and pedestrian traffic during set-up 
• Assist vendors with setup and takedown when needed
• Support front entrance operations and welcome guests to the market
• Provide excellent customer service and assist with guest inquiries
• Help maintain organization, cleanliness, and flow throughout the event
• Assist with product sales and market operations if required
• Support event logistics and problem-solving during busy periods
• Create a positive and engaging atmosphere for customers and vendors alike

September 15 – October 31: Kids FunZone (Fall Events)

• Oversee daily operations of the Kids Funzone area
• Ensure all rides and attractions are operating safely and efficiently
• Provide exceptional customer service to guests, with a focus on family satisfaction
• Supervise and support team members as needed, maintaining a fun and safe environment
• Manage concessions area, ensuring quality, cleanliness, and timely service
• Address guest inquiries or concerns in a professional and solution-focused manner

November 1 – December 23: Holiday Season & Santa Photo Experience

• Manage daily operations of the Santa photo experience, including guest check-in and photo flow
• Ensure Mr. & Mrs. Claus are supported throughout their shift
• Maintain an inviting, joyful environment for families and children
• Oversee line management, guest interactions, and overall experience quality
• Participate in the festive atmosphere by wearing holiday-themed costume attire

Qualifications

• Previous experience in events, hospitality, customer service, or similar industries preferred
• Reliable transportation to Headingley, MB
• Ability to multitask and remain calm under pressure
• Comfortable working in a high-energy, family-oriented environment
• Must be able to work on your feet for extended periods and lift/move light equipment as needed
• Holiday themed attire is required between November - December
• Availability to work weekends and additional shifts during peak event dates

Position Details:

• Type: Seasonal, Part-Time
• Availability: Must be available during the weekends

About Shelmerdine Garden Centre Ltd.

For over 85 years, Shelmerdine has been Manitoba’s premier destination for gardening, home décor, and fashion. As a local business, we take pride in our welcoming work environment, where teamwork, learning, and passion for plants thrive.

We operate one of the largest garden centers in the province, offering high-quality plants, gardening essentials, and unique retail experiences. Our greenhouse production ensures a vibrant selection of homegrown plants each season.

At Shelmerdine, we believe in growth, both for our plants and our people. We invest in employee development, encourage long-term careers, and make work fun. We are an equal opportunity employer, committed to fostering a creative and inspiring workplace.