Technical Writer

Saco Technologies Inc. - Opportunities Full TimeLas Vegas, NV

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Technical Writer


SACO is a leader in innovative LED lighting, video displays, and media control solutions. Our expertise is evident in a variety of remarkable projects worldwide ranging from architectural lighting and multimedia art installations to music touring experiences for top artists.


The Technical Writer is responsible to ensure that project documentation is delivered to external and internal clients with the same level of quality expected in our products. The Technical Writer must be creative, detail-oriented, have excellent technical knowledge, and take individual ownership of their tasks to ensure the success of the group.


Responsibilities

  • Work closely with the engineering teams, product designers, and project managers to acquire project and product knowledge and obtain the information required to prepare technical documentation
  • Write, format, and organize professional, easy-to-understand technical documentation:
  • Customer operations manuals, installation guides, and product user guides
  • Internal production assembly instructions, test procedures, policies, and forms
  • Templates for the above, and other documentation, as necessary
  • Interpret engineering drawings of complex systems and distill their operation into simple, easy-to-understand steps
  • Ensure the vocabulary is easy to understand for readers with varying levels of technical knowledge
  • Produce documents that match the company’s high-quality visuals and maintain consistent brand standards
  • Ensure all technical documentation is accurate and up to date
  • Work autonomously, manage multiple projects, and meet deadlines
  • Assist in establishing documentation processes and ensure they are respected

Requirements

  • Mastery of the English language, with strong proofreading/editing skills
  • Artistic eye, with extreme attention to textual and visual details
  • Broad technical competency — mechanical, electrical, electronic, computer hardware/software, web/internet
  • Initiative to find creative ways to meet challenges and achieve goals
  • Expert skills in Adobe InDesign (Framemaker optionally) and Microsoft Word
  • Intermediate skills in Adobe Photoshop and Illustrator
  • Recent experience with Microsoft SharePoint and Teams (or similar CMS)
  • Assets: experience in lighting/video, architecture/construction, or related industries

You‘ll stand out if you have…

Recent experience with CAD or 3D software (eg. SolidWorks, Keyshot, etc.)

Experience with ISO9000 Quality Management System

Hands-on experience as a systems installer (electrical, mechanical, computer, etc.)

Experience producing branded documents and templates

A customer-centric mindset

Good French communication skills