Clinical Product Specialist (Physiotherapist)

Position Type: Contractor

Reports To: President | RunReady

Schedule + Location:

• Part time- Full time (20-40 hours / week)
• On site at our flagship shop on West 4th, Vancouver

WHO WE ARE

RunReady, the running health brand, is advancing the sport through research, innovation, and education. Led by Physiotherapists, it studies the human body and running footwear to help people run healthier and perform better. 

RunReady is part of a company that includes RunAsYouAre, a Vancouver-based specialty shop offering top footwear, apparel, and accessories. Since 2013, RunAsYouAre has supported the local running community through weekly runs and events. 

RunReady has launched the RunReady Performance Program, a new running health service available exclusively at the RunAsYouAre West 4th Avenue shop.

THE ROLE

As a Clinical Product Specialist (Physiotherapist), you will help bridge the gap between clinical expertise and product development. In this hybrid role, you’ll work closely with our technology and development team to ensure that the RunReady platform reflects best practices in physiotherapy, running performance, and injury prevention. You’ll also be involved in testing new features, refining user experience, and validating program effectiveness from a clinical lens.

KEY RESPONSIBILITIES

Research & Product Development

• Clinical Validation | Apply your physiotherapy expertise to ensure accuracy, efficacy, and safety of RunReady’s movement assessment protocols, footwear recommendations, and exercise library.
• Product Development Collaboration | Collaborate with Technology, Product, and Run Specialist teams to evolve the RunReady Performance Program, translating clinical workflows into intuitive digital tools and integrated footwear fitting experiences.

• Testing + Feedback | Pilot new features, identify gaps, and provide actionable feedback for continuous product improvement.
• Content Development | Contribute to instructional video scripts, exercise protocols, and educational resources to support both clinicians and end users. 
• Research + Insights | Stay current with physiotherapy, sports medicine, and running science, applying insights to guide product updates and long-term innovation.

RunReady Product Development | 15%

• Deliver program elements in-store (movement and treadmill assessments, footwear recommendations, and customized exercise prescriptions) as a means of testing and validation.
• Collect real-time client feedback to evaluate the effectiveness of assessments, recommendation logic, and exercise programs.
• Build strong client relationships during in-store sessions, prioritizing clinical reasoning and outcomes to inform program improvements.
• Work closely with RunReady and RunAsYouAre teams to ensure an exceptional client experience while piloting and refining program delivery.

Training & Support

• Assist in onboarding physiotherapists who license RunReady, guiding them in integrating the platform into their practices.
• Provide clinical context, best practices, and ongoing support to ensure effective adoption and consistent client outcomes.

Community & Events

• Partner with Brand & Marketing to promote RunReady through outreach, workshops, and educational events.
• Provide clinical expertise for footwear launches and special campaigns.
• Build relationships with referral sources and community partners to grow awareness and expand the client base.
  

WHO YOU ARE

• A runner at heart - You are passionate about running, and want to share your knowledge and experience with others to expand our running community
• Dedicated to clinical excellence - You provide high-quality, evidence-based care tailored to each runner’s unique needs. You stay focused on achieving the best possible outcomes for your clients, combining your expertise with a thoughtful, individualized approach.
• Knowledge seeker - You stay up to date with the latest research in running performance, physiotherapy, and best practices. You actively seek out new knowledge, integrate emerging science into your practice, and share insights with your team and clients.
• Passion for continuous improvement - You are always looking for opportunities and feedback on how you can grow and improve. You take opportunities to learn from fellow therapists and team members and incorporate feedback by adjusting your client care. 
• Adaptable - You thrive in dynamic environments and are comfortable adjusting to new challenges
• A team player - You communicate well and collaborate effectively with cross-functional teams.
• Fun and professional - You strike the right balance between professionalism and creating a fun, engaging experience for guests
• A connector - You love meeting new people and naturally create warm, welcoming environments for guests of all backgrounds.
• A great executor - You’re a pro at managing tasks, keeping organized and executing against a plan
• Organized and reliable - You manage multiple priorities effectively and handle administrative responsibilities accurately
• Humble confidence - You have the confidence to work independently, but you also know when to ask for help or guidance
  

POSITION REQUIREMENTS

• Licensed and in good standing with your affiliated college
• Specialization in run-specific assessments and treatment is an asset
• Strong interest in running, biomechanics, and injury prevention.
• Excellent communication skills—able to translate clinical language into clear, user-friendly concepts.
• Comfort working in cross-functional teams (product, engineering, design).
• Experience with digital health products, SaaS platforms, or tech-enabled platforms
• Ability to meet the scheduling requirements of this position (10-40 hours / week in person at our studio on West 4th in Kitsilano, Vancouver)
• Familiarity with Run Specialty / Retail is an asset
  

COMPENSATION

• Base compensation starting at $48/hour
• Bonus opportunities
• 40% Staff Discount on all regularly priced products
• Access to brand Pro Deals and community partner discounts
• Personal growth and opportunity within your community