Fraud Manager

PaymentsFull Time Vilnius, Lithuania

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About RockWallet

Rock Solid. Rock Confident.

RockWallet is a forefront FinTech company, revolutionizing digital asset management with security, user-friendliness, and accessibility. We empower users with a multicurrency wallet for seamless and secure transactions in the digital economy. Users can buy, swap, sell and trade digital assets from RockWallet’s downloadable app.

Recently, RockWallet obtained a VASP registration in Europe, is expanding its global team, and is transitioning the VASP to the MiCA framework. Find out more at www.rockwallet.com.

Want to join us?

As the Fraud Manager at RockWallet, you will be part of RockWallet’s growing presence in Europe. You will be primarily responsible for developing and implementing strategies to identify, assess, and mitigate potential fraud risks. The Fraud Manager will be initially managing the work, not a team.

This is a full-time position with a preference for candidates based in Lithuania.

If you are a Fintech / Crypto / Digital Asset enthusiast, who thrives in a fast-paced, collaborative environment, and is ready to take on a high-impact role, we would love to hear from you.

Reporting to the VP of Payments, the Fraud Manager will be responsible for the following duties and obligations:

Responsibilities

  • Develop and implement robust fraud prevention strategies specifically tailored to payment transactions in the self-custodial crypto wallet environment.
  • Monitor payment transactions and analyze data to identify suspicious activities and potential fraud risks.
  • Work closely with the product and engineering teams to implement fraud prevention tools and technologies.
  • Investigate and resolve payment fraud incidents in a timely manner.
  • Collaborate with external partners, such as payment processors and regulatory bodies, to enhance fraud prevention measures.
  • Stay informed about the latest trends and techniques in payment fraud and continuously update fraud prevention protocols.
  • Provide training and guidance to internal teams on fraud detection and prevention best practices.
  • Prepare regular reports on payment fraud metrics and trends for management review.

Qualifications

  • Bachelor's degree in a relevant field such as Finance, Business, or Information Technology.
  • Proven experience in payments fraud management within the crypto or financial services industry.
  • Relevant certifications in fraud detection and prevention are a plus.
  • Deep understanding of blockchain technology, cryptocurrency payments, and self-custodial wallets.
  • Strong analytical skills and ability to interpret complex payment data.
  • Excellent communication and problem-solving skills.
  • Responsive, diligent, resilient, and persistent in approach.
  • Highly organized with an aptitude for delegation and managing competing priorities.
  • Proficient in critical thinking, problem-solving, and active listening, and committed to continuous team improvement.
  • Exceptional leadership, mentoring, and coaching skills.
  • Must be flexible and ability to work in a fast-paced, dynamic environment and adapt to changing priorities.
  • Disciplined self-starter.
  • Ability to work independently and effectively with minimum supervision.
  • Excellent time management skills.

Benefits

  • Work from home
  • Benefits
  • A competitive salary
  • Diverse and dynamic work environment
  • Support for career development

Please submit your resume in the preferred .PDF format not .DOC.

We thank all interested applicants, however, only those under consideration will be contacted.

RockWallet, LLC is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please visit us at www.rockwallet.com.