Due Diligence and Fraud Analyst
ComplianceFull TimeNoida, India
Due Diligence and Fraud Analyst Job Description
ABOUT ROCKWALLET
Rock Solid. Rock Confident.
RockWallet is a financial technology company made up of people who think differently about how digital assets can be managed, accessed, and used.
At RockWallet, our vision is for anyone to be able to access and thrive in the digital economy. It’s our mission to help you make the most of the opportunities available by building products that empower people to navigate digital asset usage easily, securely, and with confidence. Our self-custodial, multicurrency wallet puts you in charge of your digital assets. RockWallet’s app makes it quick and easy to buy, use, store, and swap top cryptocurrencies, all in one place, on your mobile. RockWallet is registered with FinCEN as a Money Service Business.
Find out more here at www.rockwallet.com.
Want to join us? We’re expanding our team globally, looking for the right people to help us explore further.
This is a full-time position with a preference for candidates located in Noida or commutable distance to our office.
ROLE OVERVIEW
As a key member of the compliance team, the Due Diligence and Fraud Analyst will support the compliance needs of the overall company.
The successful candidate will work closely with various internal stakeholders by supporting their administrative compliance requirements such as:
1. Monitoring all aspects of the new customer onboarding process including initial due diligence, enhanced,due diligence and ongoing due diligence monitoring. The analysis includes review of new customer applications, CIP/KYC screening, and initial and ongoing OFAC and PEP reviews.
2. Fraud prevention and transaction monitoring across all of RockWallet’s product offerings. Overall responsibility for ensuring internal and MasterCard security rules and procedures are followed. The position works closely with Operations, i2c Customer Support, i2c Fraud Alerts Team, and IT to ensure the expanding MasterCard and Proprietary product lines remain compliant and appropriate controls and procedures are followed and maintained. Applies anti-fraud techniques and methodologies to Identify and research patterns of fraudulent and suspicious activity. Work under the supervision of the Director of Compliance in order to implement and improve anti-fraud techniques, systems, and fraud control programs and incorporate technology into processes and card products.
3. Reviewing and updating compliance processes and procedures and training of operations staff. Reporting to the Director, Compliance, the Due Diligence and Fraud Analyst will be responsible for the following duties and obligations:
KEY RESPONSIBILITIES
• Customer Due Diligence: Responsible for the customer onboarding process and performing KYC/CIP reviews, enhanced due diligence reviews and initial and ongoing OFAC and PEP screenings with service level agreement requirements.
• Fraud Prevention and Mitigation: Responsible for transaction monitoring and implementation of system enhancements and modifications (blocking and padding, card/account limits, and case management).
Review case files to identify patterns to develop anti-fraud techniques, systems, and fraud controlprograms. Explores new technologies that may be applied to combat emerging trends in fraud activity.
Research and tests analytical approaches and technologies. Develops fraud prevention policies used by Due Diligence and Fraud Analyst Job Description fraud analysts. Develops and builds networks of relationships through organizations such as ACAMS, IAFCI, CyFin, Industry Fraud Group, etc. o Directs and/or leads investigations into activities reported as fraud, suspicious, or security concerns such as account takeover and/or data breaches. Works closely with Network fraud & security departments to ensure policies and procedures are followed and if new tools are applicable to the business. Prepares monthly fraud analytics packet for Senior Management.
• Analysis and Reporting: Supervises and mentors fraud analysts to develop a sound understanding of fraud principles. Leads analyst team to ensure daily operational tasks are completed, including queue distribution management, ongoing production, and workflow improvement. Manages and evaluates staff to established performance standards.
• Compliance Policies & Control Procedures: Monitors and improves internal processes and procedures related to fraud management and detection. Makes recommendations to improve policies and procedures to maximize departmental resources.
Qualifications
• Associate’s degree in business or related field or equivalent relevant experience preferred
• Service professional with 3+ years’ management responsibility desired
• Detailed knowledge of the U.S.A. PATRIOT Act and enhanced due diligence requirements for new
customer enrollments, PEP, and OFAC screenings
• Detailed knowledge of Network chargeback rules (NICS, SAFE reporting, EMS, and FRM)
• Direct Experience with the operations of automated transaction monitoring systems
• Ability to partner effectively with and influence RockWallet technology and external technology vendors
• Experience with drafting and editing procedures and workflows
• Strong analytical and problem solving skills
• Exceptional leadership, mentoring, and coaching skills
• Ability to plan and manage multiple and competing priorities
• Multi-tasking skills required
• Must be flexible and ability to work in a fast-paced, dynamic environment and adapt to changing priorities
• Disciplined self-starter
• Ability to work independently and effectively with minimum supervision
• Excellent interpersonal and communication skills (both oral and written) including PC proficiency
• Excellent time management skills
BENEFITS
• Benefits
• A competitive salary
• Diverse and dynamic work environment
• Work-life balance and support for career development
RockWallet, LLC is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together.
We thank all interested applicants, however, only those under consideration will be contacted.