Senior Solutions Engineer

Senior Solutions Engineer 

Canada (Remote or In-Person in Winnipeg)

About RocketRez  

RocketRez is an all-in-one cloud platform behind some of the fastest-growing tours & attractions. Our platform connects data from every facet of our customers’ businesses to help them manage their revenue like never before. If you’re passionate about people, technology solutions, travel, and ideally exciting attractions, this just may be the career opportunity for you 

The Role 

RocketRez is looking for a Senior Solutions Engineer to partner with Sales and customers to design, validate, and communicate tailored solutions. This role plays a critical part in the sales process by aligning customer needs with platform capabilities and ensuring a strong foundation for successful delivery. 

Key Responsibilities: 

• Partner with Account Executives to support the sales cycle through technical discovery, solution design, and validation 
• Lead customer discovery to understand business requirements, workflows, and technical environments 
• Deliver product demonstrations and technical presentations tailored to both technical and non-technical audiences 
• Design and validate solutions that align with customer needs and RocketRez platform capabilities 
• Support RFPs and RFIs with technical input, solution design, and feasibility assessment 
• Lead and support proof-of-concepts (POCs) and technical evaluations 
• Design integrations between RocketRez and third-party systems (e.g., payments, CRM, ERP, etc.) 
• Conduct technical assessments, including API-level analysis where needed 
• Facilitate technical discussions and workshops with customer stakeholders 
• Act as a trusted technical advisor to prospects throughout the evaluation process 
• Partner with Implementation and Customer Success teams to ensure a smooth transition post-sale 
• Contribute to internal knowledge sharing, demo assets, and best practices 

Qualifications: 

• 5+ years of experience in a Solutions Engineer, Sales Engineer, or similar technical pre-sale’s role 
• Strong ability to translate business requirements into technical solutions 
• Experience with APIs, integrations, and system architecture concepts 
• Excellent communication and presentation skills 
• Ability to work cross-functionally with Sales, Product, and Implementation teams 
• Experience in SaaS or complex software environments 

Nice to Have: 

• Experience in attractions, ticketing, or hospitality environments 
• Background in implementation, consulting, or technically oriented customer-facing roles 
• Familiarity with structured sales methodologies (e.g., MEDDIC, Challenger, Sandler) 

Why RocketRez  

At RocketRez, we believe People Come First, and that includes every team member. We’re building an environment where each person is empowered to do their best work through real connection, development, and just the right amount of fun.  

Here’s what you can expect:  

• Make an immediate impact in a high-growth company shaping the future of tour and attraction software  
• Work in a hybrid environment. Winnipeg-based team members collaborate in our HQ, while others work remotely across Canada, the US, and Ecuador with flexibility and trust   
• Join a collaborative, thoughtful, and driven team that’s focused on doing right by the customer and each other  
• Competitive salaries, generous paid time off, retirement benefits, health insurance, and supportive parental leave  
• Be yourself! We hire from and for a wide range of backgrounds and experiences, because diversity strengthens everything we do  
• Grow with us as we continuously improve and build a product and culture we’re proud of  

Our Company Values  

Win With Integrity  

Honest Dialogue Always  

Assume Positive Intent  

People Come First  

Continuous Implement Mindset  

Teamwork Drives Results  

We’re beyond excited that you’re interested in joining RocketRez and we can’t wait to meet you.