Quality Assurance Specialist

DigitalContractorToronto, ON

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Hey there! We’re Relish, a group of interactive innovators committed to improving how people live, learn, work, and play. We immerse our clients’ customers into digital worlds that thrill, delight, and disrupt. We’re a tight, nimble team that does mighty things. Check out some our recent projects here: https://reli.sh

We’re looking for a contract-based Intermediate-level Quality Assurance Specialist to help us make stuff that matters through innovation, collaboration, and impact. At Relish, quality doesn’t just mean it works; it means it’s beautiful, respectful, accessible, fast, functional, intuitive, and consistent.

Who are you?

You’ve got a superior detail-orientation, an eye for effective UX, and a passion for producing high quality experiences that users will love. Backed by 3+ years of experience in Quality Assurance, you learn quickly, understand user and client priorities, are an effective communicator, and can collaborate with our team of developers, designers, and producers. You enjoy learning new tricks and techniques, and developing elegant solutions for complex problems.

  • You’ve got experience with creating effective test plans, tracking and identifying bugs and defects, and analyzing and suggesting what the root of the problem may be
  • You’ve got proven ability to translate complex problems into clear, non-technical terms
  • Your experience in detailed problem solving and reporting with an understanding of spreadsheets and databases helps you to conduct UX testing, app/device testing, and more

Wait, what? That’s me! Tell me more. What would my day look like?

Reporting to a Project Producer, you’ll test customer-facing websites, web apps, and web games, as well as iOS and Android apps and games. You’ll create effective test plans, evaluate existing tests, and figure out the best order to run them in. Working with the developers you’ll perform accessibility and performance testing:

  • You’ll create bug tickets with extra insight into why the expected outcome may not match the actual outcome
  • You’ll work with Linux and scripting on a routine basis and use that scripting to to run continuous integration, continuous monitoring, and automated tests both in the browser and on the command-line
  • You’ll suggest and track key performance indicators
  • You’ll ensure that all new code (features & fixes) comes with new automated tests (from developers)
  • You’ll advocate for the processes that result in the best possible end-user experience

Important to know: Since COVID began we have been working remotely. We will likely reincorporate some in-person office time in a hybrid way in the future, so location IS still important (Toronto or Ottawa), but until then your day will start with staying home and hopping into our Google Workspace to catch up on project chats and then asking your Producer what you should be focused on that day. You’ll be expected to participate in a quick daily standup with your Producer and team, and provide regular status updates.

Yeah, I want in! How do we get started?

We thought you would. We need to see or read some evidence of your Quality Assurance experience, how you’ve made an impact on other teams, and understand where you’re located (or if you’re willing to relocate to Toronto or Ottawa to be a part of our team). Apply today or send an email out to join.us@reli.sh if you’ve got questions. Please be sure to include detailed descriptions of how you contributed to your previous role(s) in Quality Assurance.

Limited time offer! Don’t miss your shot! This opportunity is only available to those eligible to work in Canada. Preference will be given to those willing to relocate to our Toronto or Ottawa-based studios.