Field Technician

Part Time - Cochrane & North Bay Region

COMPANY OVERVIEW

Recovery Science Corporation (RSC) operates the GPS monitoring program for Ontario’s Ministry of the Solicitor General. The program monitors individuals who are under various forms of supervision in the community, such as bail, conditional sentences, and parole. The activities that are required to deliver these services performed include Onboarding, Alerts Management, Offboarding, and Reporting.

MISSION

To capably fulfill our role within the criminal justice system.

VISION

To be recognized by our client, Ontario’s Ministry of the Solicitor General, as a partner that can be relied upon to meet its commitments and to help the Ministry achieve its goals. To be recognized by all stakeholders in the criminal justice system as a competent and responsible operator of Ontario’s GPS Monitoring Program. To be confident that we are doing the best job possible and fulfilling our role with distinction.

VALUES

Excellence: We demonstrate our expertise and professionalism in everything we do. We continuously improve our performance as a company and as individuals.

Integrity: Integrity is fundamental to the fulfilment of our mission. Our commitment to integrity motivates everything we do and is evident to others in our actions, decisions, records and communications.

Respect: We respect the people we interact with, the processes we are a part of, and the principles of the criminal justice system. We value a culture of openness in which everyone is treated fairly and where everyone has an opportunity to contribute.

Work Ethic: We show up, we work hard, and we support our fellow team members.

Responsibility: We take personal responsibility for our expected contribution to the fulfilment of RSC’s mission. It is never someone else’s job or someone else’s fault. We do not make excuses. If we see it, we own it and ensure it gets done.

PURPOSE 

 
The services provided by the Field Technician include installation, inspection, maintenance, repair, replacement, delivery and retrieval of electronic monitoring ankle bracelets and other electronic monitoring equipment. These services are performed at various locations that may include detention facilities, police stations, courthouses, private residences, and other locations in the community. Locations will be determined on a case-by-case basis depending on circumstances and in accordance with any requirements such as those in a court order.  Recovery Science Corporation will provide the equipment and any specialized tools or supplies required to perform the services.  

This is a Part-Time position, with a minimum of 10 hours per week.
  

PRIMARY RESPONSIBILITIES 

• Provide services that include the installation, inspection, maintenance, repair, replacement, delivery and retrieval of electronic monitoring ankle bracelets and other electronic monitoring equipment as scheduled by On-Boarding/Off-Boarding Dispatch. 
• Ensure services are provided following all Recovery Science Corporation technical and safety procedures, policies, and processes. 
• Ensure sufficient equipment is ready for installation -e.g. beacons, bracelets, chargers- and that any equipment requiring charging is fully charged. 
   

PHYSICAL REQUIREMENTS

Must be able to:

• safely move over uneven terrain or in confined spaces;
• safely ascend and descend stairs;
• work in a crouched or squatting position for certain periods of time;
• stand for extended periods of time on surfaces such as concrete floors;
• drive safely in time efficient manner, and on occasion, for long distances; and
• lift up to 25 lbs.

COMPETENCIES

• Aptitude for working with mechanical or technical equipment.
• Ability to maintain self-composure when confronted on issues by demanding and/or urgent circumstances and use professional judgment.
• Strong interpersonal skills with ability to deal calmly and respectfully in difficult situations - people may be stressed and possibly uncooperative. Mental health can be a factor.
• Respect for others with diverse backgrounds
• Able to work independently while following all required procedures, processes, and policies
• Self-motivated and confident in your ability to learn and apply information quickly
• Must hold a valid Ontario Driver’s license, have a vehicle and vehicle insurance.

Compensation: $25 hourly

Mileage: 0.72 cents / KM for the first 5,000 kilometers - $0.66 cents / KM for each additional kilometer after 5,000

Recovery Science is an equal-opportunity employer, and we welcome and encourage applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please inform us within your application if you require any accommodations, and every effort will be made to meet your needs.