Assistant Front of House Manager

Location: National Pines Golf Club, 8165 10 Side Road, Innisfil, Ontario, L9S 4T3.

Status: Full-time

Reports To: Front of House Manager

About Us:  National Pines is a renowned private golf club servicing Simcoe County and the Northern GTA.  Our course blends challenge and playability on a walkable, engaging property designed by acclaimed Canadian architect Thomas McBroom.

Our club exists to bring good people together for unforgettable experiences on an exceptional golf course.

The same commitment to course quality, stewardship, and member experience at National Pines carries through the broader Purposeful Golf portfolio.

Purposeful Golf is an owner/operator of premium golf properties across Ontario.

We aim to carefully curate a portfolio of golf properties, each distinct in its purpose. By emphasizing quality over quantity, we aim to deliver memorable experiences, tailored to diverse needs, while leveraging scale to enhance, rather than dilute, the golfer’s experience.

Position Summary:

As the Assistant FOH Manager at National Pines,  you will support all front‑of‑house operations with a focus on delivering an exceptional member and guest experience. You help maintain smooth daily service across all FOH areas, reinforce standards, and provide hands‑on support during busy periods. Working closely with the FOH Manager, culinary team, and golf operations, you ensure strong communication and seamless coordination. Your leadership, attention to detail, and commitment to hospitality help create a polished, welcoming atmosphere at the club.

Purpose Statement: To ensure every dining experience is consistent, welcoming, and memorable.

What you’ll do:

• Partner with the FOH Manager to uphold culture, coordinate coverage, and maintain high service standards aligned with Purposeful Golf’s Core Values.
• Coach, train, and mentor staff to reinforce best practices.
• Lead and motivate the FOH team during daily operations.
• Build strong relationships with members, guests, colleagues, and vendors.
• Ensure all FOH areas are clean, organized, and service‑ready.
• Support planning and execution of member and guest events.
• Coordinate event execution with the Head Professional, Golf Staff, and Culinary team.
• Handle guest concerns and escalations professionally.
• Communicate clearly with culinary and management teams to ensure smooth service.
• Occasionally travel to other Purposeful Golf courses for events or training.
• Ensure compliance with health, safety, and SMART SERVE regulations.

What you bring:

• Previous management or supervision experience in high-volume hospitality or golf course environment.
• Strong leadership, team-building, and customer service skills.
• Knowledge of health, safety, and liquor regulations (SMART SERVE certification required).
• Excellent organizational, communication, and problem-solving abilities.
• Ability to work flexible hours, including weekends, holidays, and peak season events.
• Wine, spirit and mocktail knowledge. 

Why You’ll Love It:

• Work in beautiful , natural setting
• Golf perks and multiple course access
• Excellent discounts in the Golf Shops company-wide
• Participation in Staff Meal Plan
• Invitation to join staff golfing events

What You’ll Need:

• Comfortability working in a fast past-paced environment with exposure to indoor dining, outdoor patios, and event spaces.
• Collaborative cross-functional teamwork with kitchen, management, vendors, and other departments.
• The ability to meet physical demands include standing for long periods, assisting with event setup, and lifting or moving equipment as required.
• Comfortability with both fast-paced service days and slower periods
• Strong attention to detail and ability to work independently or as part of a team

Compensation:

• $50,000 base salary
• 20 days PTO
• RRSP entitlement
• Employer-paid Group Benefits
• Clothing allowance
• Event gratuities

Your Opportunity

We encourage anyone excited about this role to apply, even if you don’t meet every requirement. Purposeful Golf values diverse perspectives, welcomes applicants from all backgrounds, and is committed to creating an inclusive environment. Accommodations are available for candidates who need them during the application or interview process.