Lead Server

Location: Manitou Ridge - 20 Maple Ridge Road, McKellar, ON P2A 0B4

Status: Seasonal

Reports to: Front of House Manager & Assistant Front of House Manager

About us: Manitou Ridge is a nationally acclaimed golf destination in the Parry Sound-Muskoka region.  Carved through rugged Canadian Shield terrain along the shores of Lake Manitouwabing, each hole presents its own unique character, seamlessly balancing playability with awe-inspiring scenery.

Manitou Ridge offers an immersive cottage country escape where golfers can unwind in a relaxing, unpretentious setting, embracing nature and enjoying the game they love.

The experience at Manitou Ridge reflects a broader commitment to quality, stewardship, and distinctive golf within the Purposeful Golf portfolio.

Purposeful Golf is an owner/operator of premium golf properties across Ontario.

We aim to carefully curate a portfolio of golf properties, each distinct in its purpose. By emphasizing quality over quantity, we aim to deliver memorable experiences, tailored to diverse needs, while leveraging scale to enhance, rather than dilute, the golfer’s experience.

About the role:  As the Lead Server at Manitou Ridge, you’ll model high service standards and provide a polished dining experience while supporting daily front-of-house operations. You will act as a key resource for the serving team, assisting with service flow and operational adjustments as directed by FOH leadership. This role bridges the gap between staff and management, maintaining a professional, guest-focused environment through increased responsibility and organizational support.

Purpose Statement: To deliver consistently attentive service that elevates every dining experience.

What you’ll do: 

• Support the Front of House Manager and Assistant FOH Manager in maintaining consistent service standards and a professional, team-oriented environment aligned with Purposeful Golf’s Core Values.
• Lead by example during service, demonstrating strong execution, awareness, and a high standard of hospitality without assuming a management role.
• Act as a point of support for the serving team, assisting with operational tasks such as bill adjustments, voids, and discounts accurately and efficiently. 
• Help maintain smooth service by stepping in to support teammates and addressing minor issues as they arise, escalating anything beyond scope to management.
• Build and maintain positive, professional relationships with members, guests, and colleagues to support a strong overall service experience.
• Take responsibility for an assigned area of the operation (e.g., reservations or service support systems), ensuring it remains organized and functions effectively under the direction of FOH leadership.
• Assist in maintaining the cleanliness, organization, and readiness of dining areas throughout service.
• Address routine guest concerns with professionalism, ensuring management is involved when needed.
• Follow all health & safety, and SMART SERVE regulations consistently.
• Complete end-of-day responsibilities, including closing procedures and securing the building.

What you bring: 

• Previous server experience in high-volume hospitality or golf course environment.
• Strong leadership, team-building, and customer service skills.
• Knowledge of health, safety, and liquor regulations (SMART SERVE certification required).
• Excellent organizational, communication, and problem-solving abilities.

What You Need: 

• Must have a flexible working schedule including early mornings, evenings, weekends
• Fast-paced environment with exposure to indoor dining, outdoor patios, and event spaces.
• Collaborative cross-functional teamwork with kitchen, management, vendors, and other departments.
• Physical demands include standing for long periods, assisting with event setup, and lifting or moving equipment as required.
• Comfortable working in a remote, peaceful, cottage-country environment.
• Reliable transportation to and from Manitou Ridge Golf Club.

Why You’ll Love It:

• Work in beautiful cottage country
• Golf perks and multiple course access
• Excellent discounts in the Golf Shops company-wide
• 50% off all meals while on shift
• Fairways to Excellence Program 
• Invitation to join staff golfing events

Compensation:

• $18.60 per hour, plus gratuities

Your Opportunity

We encourage anyone excited about this role to apply, even if you don’t meet every requirement. Purposeful Golf values diverse perspectives, welcomes applicants from all backgrounds, and is committed to creating an inclusive environment. Accommodations are available for candidates who need them during the application or interview process.