Rental Property Manager (Victoria, BC)

Rental DepartmentFull TimeVictoria, BC

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We are looking for a motivated individual with passion for helping people live and grow together to join our Victoria team.

Are you looking for an exciting and challenging career but don't have property management experience? We will be happy to bring you onboard and train you for the role. You will work with licensed property managers while taking the licensing course with the goal of becoming a licensed property manager within six months. All you need to bring with you is determination and desire to help others.

This is YOU to a ‘T’:

  • You are confident, kind, patient and a great listener
  • You build consensus within diverse groups and manage expectations clearly
  • You diffuse situations and handle conflict effectively
  • You enthusiastically support positive changes and see opportunities rather than challenges
  • You do whatever it takes. The phrase “That’s not my job” is not a part of your vocabulary
  • You have a sense of humor and have fun
  • You create systems to keep organized and stay on top of lots and lots of emails and tasks
  • You love learning, setting goals and are open to guidance and feedback

The role day to day while taking the licensing course:

  • Consistently demonstrate customer service excellence and help people
  • Liaise with building owners by telephone and email
  • Coordinate prospective tenant experience including scheduling and conducting property showings, screening and approving tenant applications
  • Coordinate move-ins and move-outs
  • Manage tenant issues through quick and efficient response to their requests
  • Manage emergencies and conflict with decisive and calm demeanor, able to trouble shoot the situation and find positive solutions
  • Manage checklists, processes, spreadsheets and necessary documentation including operating expenses and property inspections
  • Develop relationships within our community to support growth of the rental portfolio of buildings

A little about us:

  • We are friendly, hardworking and a little weird
  • Our purpose is helping people live and grow together in every way possible
  • Our paradigms we strive for are Rebellious Optimism, Wholehearted Togetherness, Insidious Joy, Radical Transparency and Relentless Incrementalism
  • Do you want to know more? Visit our website https://www.prolinemanagement.com

Experience & Qualifications

  • Enthusiasm for working with people and systems
  • 3+ years of experience in customer service field
  • Excellent typing and knowledge of computer systems including Outlook, Word and Excel is required
  • Valid driver's license
  • Clean criminal record check
  • Ability to handle multiple things going on at once including multitasking, meeting deadlines and maintaining clear communication with the team and clients

Position Details:

  • Full-time, permanent role
  • $45,000 annually to start with an increase to $50,000 upon licensing
  • Enrollment in Rental Property Management course is an asset
  • Licensing and ongoing education costs covered
  • Working on-call overnight required
  • You must be living in Victoria or within driving distance from the offices
  • Remote work opportunities once the training has been completed

Other Details:

  • Wellness and Social Committees
  • RRSP matching
  • Health Benefits Trust and Life Insurance
  • Paid days off on your birthday and job anniversary
  • Seasonal staff parties
  • Employee referral program
  • Employee volunteer opportunities
  • Education reimbursement program
  • Opportunities for growth

We are looking for someone who will fit in well with our values and the team. To apply for this position, please submit your resume and cover letter outlining why you will be a great fit for the Rental Property Manager role with us. We are looking forward to reviewing your application!