Product Designer

About PheedLoop

Want to work directly with global brands, support live events, and solve real customer problems in a fast paced environment?

At PheedLoop, we build critical technology for the global events industry. From conferences and trade shows to hybrid and virtual experiences, our software powers high-impact events around the world. As one of Canada’s fastest-growing event technology companies, we design systems that simplify, automate, and monetize events; including self-check-in hardware, smart badges, and a powerful SaaS platform. We move fast. We listen to customers. We build quickly. And we care deeply about delivering real results.

If you're ambitious, love solving problems, and want a role where your work directly impacts customers and event success, this is for you. This is a 100% in-person role at our Toronto office.

What will my impact be?

• End-to-End Product Ownership: You’ll own the design process from early concepts and wireframes to high-fidelity designs and final implementation.
• User-Centric Thinking: You’ll deeply understand our users (event organizers, attendees, internal teams) and translate their needs into thoughtful, practical design solutions.
• Product Quality: You’ll raise the bar for usability, consistency, and polish across our platform.
• Cross-Functional Collaboration: You’ll work closely with engineering, operations, and leadership to bring ideas to life quickly and effectively.

Your Day-to-Day

• Design user flows, wireframes, and high-fidelity UI for new features and product improvements
• Translate complex workflows into simple, intuitive experiences
• Collaborate with engineers to ensure designs are implemented accurately and efficiently
• Iterate quickly based on feedback, product needs, and real user insights
• Maintain and evolve our design system to ensure consistency across the platform
• Support both customer-facing product features and internal tools when needed

Core Competencies

Skills that get you in the door. Mindset is what makes this role work. We’re looking for someone who:

• Takes ownership — doesn’t wait to be told what to do, and sees a gap and fills it.
• Asks “why” before “how” — digs into the problem before jumping to solutions.
• Is scrappy and resourceful — thrives in ambiguity and figures things out with limited context.
• Sweats the details but ships — balances craft with pragmatism and knows when good enough is good enough.
• Learns the product deeply — is genuinely curious about how PheedLoop works, who uses it, and why.
• Communicates proactively — raises issues early, shares progress often, and keeps people aligned.

What You’ll Bring

• A strong portfolio showcasing product design work (web and/or SaaS preferred)
• Experience with modern design tools (Figma or similar)
• Understanding of UX principles, user flows, and interaction design
• Ability to balance creativity with practicality
• Interest in learning about event technology and how our platform operates 

Workplace Benefits

• 100% employer-paid health coverage.
• Office directly connected to the TTC subway.
• Team lunches, learning opportunities, and regular team outings.
• An ambitious, high-performance team culture

Who We’re Looking For

We’re looking for ambitious, hard-working individuals who thrive in environments where they are expected to think critically, move quickly, and take ownership.

You’ll be surrounded by a team that works hard, moves fast, and genuinely enjoys building together.

If you feel you have untapped potential and want to be challenged, supported, and pushed to grow; PheedLoop is the right place for you!