Manager, Animal Care

POSITION DESCRIPTION

Title: Manager, Animal Care

Reporting to: Director, Animal Health

Status: Full Time, Permanent

Salary Range: $62,000-$66,000 annual salary

POSITION SUMMARY

This is a new position.

Reporting to the Director of Animal Health, the Manager, Animal Care is responsible for the day-to-day operational effectiveness of our animal shelter. The Manager, Animal Care directly manages the animal care staff responsible for the day-to-day care of the animals under the PHS umbrella. The ideal candidate for this position will be a leader by nature, and be highly motivated to make a positive difference in animal wellness at PHS. The successful candidate must have a keen sense of shelter leadership, animal health,  management, and have the ability to build and maintain trusting relationships with staff, volunteers, and the community. 

Work Environment

• Open-admission, not-for-profit animal shelter, including handling of a variety of domesticated and stray animals
• Combination of administrative responsibilities and on-the-floor supervision
• Regular hours of work are Monday-Friday, 8:00am-4:30pm
• May require occasional evening and weekend work to support shelter activities
• A collaborative, supportive, team-based workplace

RESPONSIBILITIES:

Shelter Operations

• Develop objectives and plans with department and program managers and assist in developing PHS initiatives and programs 
• Conduct strategic workforce planning to design a departmental structure that optimizes resources, efficiencies, and productivity and supports staff. Regularly assesses departmental structure for improvement opportunities 
• Evaluate and report on the impact of the organization’s shelter programs and initiatives
• Work in compliance with all centre policies and procedures
• Work in compliance with the Occupational Health and Safety Act
• Advocate for, and continuously embody the Mission, Vision, and Values of the Peterborough Humane Society

Supervisory

• Provide leadership to direct reports by overseeing their performance, providing guidance, training, and support, identifying development needs, and managing relationships
• Ensure that staff are properly trained in animal care procedures and safety protocols
• Provide direct reports continual feedback on performance with the objective of constant improvement
• Schedule animal care attendant staff to ensure consistent and effective coverage
• Ensure staff and volunteers observe general and occupational safety and ensure a safe work environment
• Foster a culture of compassion, accountability, and teamwork
• Coordinate with supervisors to ensure proper workforce planning

Administration

• Collaborate with animal health team to develop and execute animal care policies and procedures in line with industry standards and best practices
• Manage the allocation of resources, including staffing, equipment, and supplies
• Support partnerships with municipal & provincial animal welfare agencies 
• Prepare regular reports on shelter operations and animal care for senior management 

Leadership 

• Develop and implement strategic plans for animal care, including setting goals, budgets, and performance metrics
• Ensure best practices in animal welfare management are adhered to at all times through collaboration with department leads
• Handle emergencies and crisis situations and implement response plans

QUALIFICATIONS:

• Must have a minimum of 5 years progressive experience in a leadership or supervisory capacity, preferably in an animal shelter environment
• In-depth knowledge of animal welfare best practices 
• Experience within not-for-profit operations would be considered an asset   
• Proven ability to manage change and lead teams, departments and groups 
• Exceptional communication skills, both written and oral, with superior organizational skills and attention to detail
• Experience with Microsoft Office, Google Suite, PetPoint and other digital platforms
• Ability to maintain professional composure and a positive attitude in a fast-paced environment
• Ability to prioritize and manage conflicting demands
• Comfortable being around domestic animals and knowledge of animal care/responsible pet ownership 
• Demonstrated passion for and commitment to helping animals
• Ability to work well both independently as well as in a group setting  
• Valid Ontario Driver’s license with a clean driver’s abstract and access to a vehicle
• Registered Veterinary Technician, or Veterinary Technician would be considered an asset 
• Must be able to meet the physical requirements of the job, including but not limited to: 
• • The ability to handle and manoeuvre up to 50 lbs
  • The ability to stay on feet for extended periods of time
  • The ability to operate with full range of motion (i.e., crouching, kneeling, reaching, etc.)
  • No known animal or animal husbandry related allergies 

BENEFITS
Upon successful completion of the probationary period set by PHS, the following benefits may be available:

• Comprehensive Health and Dental benefits with 100% employer-paid premiums for FT employees
• Group RRSP program with up to 3.5% contribution-matching by employer
• Competitive entitlements for paid sick and personal days per annum for FT employees
• Employee & Family Assistance Program for all employees
• Discounted veterinary services and pet food

To apply for this exciting and extremely rewarding role please click Apply Now to complete the application and upload  your cover letter and resume by Friday, July 3rd at 4pm. 

If this role interests you but your past experience does not align perfectly with every qualification in the job description, we encourage you to apply anyway. Peterborough Humane Society encourages people from diverse backgrounds to apply and self-identify. We will provide employment accommodation during the recruitment process. Should you require any accommodation, please indicate this on your cover letter and we will work with you to meet your accessibility needs.

While we thank all for applying, only those candidates selected for interviews will be contacted.