IT Support Specialist
Technical Support Excellence (IT Network)Full TimeTORONTO, ON$55,000 CAD per year
Power Up Your IT Career with Ontario Wholesale Energy!
Ontario Wholesale Energy (OWE) is a leading provider of Natural Gas & Electricity Supply across North America. We specialize in delivering innovative energy solutions to businesses of all sizes while maintaining competitive pricing and top-tier service.
We are looking for a dedicated and driven IT Support Specialist to join our growing team and help ensure seamless IT operations across the company.
Why Join OWE?
✅ Competitive Salary + Bonuses & Increments
✅ Comprehensive Training & Certifications
✅ Health Benefits (After 90 Days) & Employee Assistance Program
✅ Generous Paid Time Off + Holiday Breaks
✅ Discounted Gym Membership
✅ Modern Downtown Toronto Office (TTC Accessible)
✅ Premium On-Site Coffee – Because We Know IT Runs on Caffeine!
What You’ll Do:
🔹 Provide Technical Support – Troubleshoot and resolve IT issues across Windows, Azure, Office 365, Teams, Zoom, and network infrastructure.
🔹 Manage Network & Systems – Maintain routers, firewalls, switches, access points, and optimize enterprise applications.
🔹 Oversee Service Desk – Ensure timely resolution of IT tickets and prioritize issues efficiently.
🔹 Strengthen Cybersecurity – Implement security measures, conduct risk assessments, and lead awareness initiatives.
🔹 Enhance Business Continuity – Develop and execute disaster recovery plans to safeguard data and system availability.
🔹 Drive IT Projects – Support deployments, vendor management, and system upgrades to improve efficiency.
What You Bring:
✔ 5+ years of IT experience, with expertise in Microsoft Azure & network management.
✔ Proficiency in Windows Server (2012 R2–2019), VMware, Office 365, VOIP systems, and cybersecurity best practices.
✔ Strong problem-solving & analytical skills with a proactive mindset.
✔ Excellent communication skills – able to work independently and collaborate with all levels of the organization.
✔ Bachelor’s degree in Computer Science, IT, or a related field (preferred).
✔ Ability to adapt and thrive in a fast-paced environment while managing multiple priorities.
Ready to Join a Dynamic Team?
We’re looking for someone who’s not just tech-savvy but also customer-focused, innovative, and ready to make an impact. If this sounds like you, apply today!