Personal Lines Account Manager

Personal InsuranceFull TimeOakville, ON

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We are looking to hire a Personal Lines Accounts Manager. We are looking for someone who shares the same commitment to meeting our client's needs as we do. We value and promote the personal and professional relationships that only individual brokers can provide and are looking for someone with our shared values.


The successful candidate must be highly motivated, committed and can work in a fast-paced environment. The candidate will become a part of an existing cohesive team, comfortable working with others in a co-operative work environment; Able to maintain consistent attention to detail and accuracy; Professional, courteous, and respectful in dealing with people.


Duties include:

· Manage a portfolio of existing House Accounts

· Providing excellent customer service and interpersonal skills and ability to handle incoming /outgoing phone calls re: policy changes, claims, assist with additional product offerings to existing clients etc.

· Reviewing renewals for premium and coverage changes on an annual basis

· Remarketing house accounts as required

· Cross selling monoline house accounts

· Opportunities to earn additional income through rounding of accounts and writing of new business

· Maintaining professional relationships with Insurers and underwriters


Requirements:

· RIBO license in good Standing

· Good working knowledge of personal lines insurance products and coverages

· Ability to work with little supervision

· Strong organizational and time management skills

· Working knowledge of Applied Rater, Applied TAM and insurance company portals

· Team player, willing and able to adapt to change

· Able to perform well in a busy office and be steady under pressure

· Excellent organizational, interpersonal, written, and oral communication skills