Payments Processing Specialist - Philippines

*Open to candidates in Philippines*

Are you looking for a career where you can make an impact?
LaunchGood invites you to apply for our Payment Processing Specialist role!

Mission
LaunchGood is actively looking for a passionate and enthusiastic Payment Processing Specialist to join our fast paced, global team. This is a great opportunity to get extensive exposure across the community and experience our barakah culture!

What you’ll spend your time on
As part of the LaunchGood team, you will be able to see how your work has a life-changing impact on the global community at scale. Join us for this opportunity to integrate your skills and knowledge with your values. Our top specialists will have an innovative, solution-oriented mindset that adds insight and fresh eyes to our team.
The Payment Processing Specialist is responsible for meticulously verifying payout statuses, generating transfers, processing payments, and effectively communicating with clients through email. This role plays a crucial part in maintaining client satisfaction and ensuring the efficiency of our payment processing operations.Deliverables:

• Payout accounts on regular cycles promptly and accurately following LaunchGood Payment Standards.
• Pay close attention to detail to prevent errors and discrepancies in payment processing.
• Verify and cross-check all relevant information before processing payments to ensure accuracy and compliance with company procedures and regulatory requirements.
• Ensure payout status is approved and meets all necessary criteria before initiating the payment process.
• Collaborate with internal teams to resolve any issues related to payout statuses.
• Generate payout reports within the system, including all necessary transaction details and relevant information.
• Use predefined canned responses to inform clients about payout status and provide transparency in the payment process.
• Send reports and payout reports to clients via email for reference.
• Perform other duties related to payments/payment processing as assigned.

Requirements:

• High attention to detail with excellent problem-solving skills.
• Strong organizational and time management abilities.
• Proficiency in using payment processing systems.
• Knowledge of worldwide payment methods and secure payment processing.
• Good communication skills, with the ability to draft professional emails (when needed).
• Familiarity with FreshWorks and Google Workspace (specifically Sheets and Docs).
• Previous experience in payment processing or a similar role is a plus.

The LaunchGood Vision
LaunchGood was started as a community and ecosystem to revive that spirit of creativity and entrepreneurship that elevated Muslims globally for centuries. It is a place to support great ideas in the community and also challenge ourselves to think bigger. It is a network that insists the Ummah is still alive in our hearts, that our hearts are connected no matter where we are. It is our showroom to the world of all the great things Muslims are capable of. Could a Muslim write the next Harry Potter novel, create the next Lord of the Rings trilogy, or discover the next great vaccine? We firmly believe so, that’s why we’re here. We invite you to be part of our global team. What has started as an online crowdfunding platform has grown into this network of nearly a million users. Together, we can change our communities, our countries and the world - one ambitious project at a time! Join us!