Director of Corporate Accounts - Commercial Real Estate - Toronto Area

About LANDMARK

A tenant-centered commercial real estate advisor of national accounts, whose purpose is to harness the collective influence of our clients, and bring power to the value they create. Our integrated service model provides the client with access to a multi-disciplinary team rendering the following services: Market Intelligence, Transaction Management, Legal Services, Project and Facility Management, Lease Administration and Audit, all working in harmony as a single coordinated unit.

Landmark is looking for a Director of Corporate Accounts to join our organization.

Reporting to the Chief Operating Officer, the Director of Corporate Accounts’ (“DCA”) primary role is to oversee real estate services provided by Landmark to its clients within a designated territory. The DCA coordinates and executes real estate transactions for corporate clients while overseeing Transaction Manager(s) that execute a high volume of real estate transactions. The DCA provides real estate recommendations and solutions to Landmark’s clients. They serve as the primary point of contact between the client and Landmark for account-specific matters.

Based in Toronto, the DCA, amongst other Landmark team members, is the face of Landmark to our clients across Canada.

Your Key Responsibilities

• Negotiate real estate transactions for clients leased and owned properties (new leases, renewals, expansions, terminations, dispositions, acquisitions, etc.).
• Safeguard and improve the added value provided by Landmark by developing and maintaining strong working relationships with clients, landlords and real estate professionals in designated markets.
• Ensure the accuracy of market intelligence provided to clients by monitoring local and national real estate market conditions and trends.
• Communicate with Landmark team members, landlords, brokers, clients, governmental authorities and other real estate professionals as required, in view of answering questions, solving issues, and/or providing direction as required.
• Physically meet with clients and Landmark team members to strengthen relationships and get a renewed and updated sense of client impressions, needs and objectives; some periodic travel is required.
• Ensure timely and accurate billing of commissions/fees and review accounts regularly to ensure that no invoicing has been missed.
• Ensure accurate reporting, both internally and externally.
• Provide monthly and annual commission revenue projections for budgeting purposes.
• Participate and contribute to other initiatives such as, special projects, new business presentations.

Your core competencies

• Client focus: dedicated to exceeding client expectations and proactively solicit feedback to ensure continuous client satisfaction. An ongoing commitment to creating value for the client.
• Results driven: Clear focus on the desired result and a relentless commitment to its achievement.
• Critical thinking: Using logic, experience, and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Reading comprehension: Understanding written communication in work related documents.
• Written and oral communication: Providing effective communication both internally and externally on a timely basis.
• Attention to detail: Taking a focused and keen approach to carefully reviewing all incoming and outgoing information.
• Active Listening: Giving full attention to the client, taking time to understand the points being made, asking questions as appropriate, and seeking clarification when required.
• Problem solving: Using critical thinking and experience to resolve challenging issues and situations.
• Time management: Planning and utilizing time in the most efficient manner while understanding priorities.
• Coordination: Coordinating with other team members and other departments in a professional and effective manner.
• Interpersonal skills: Collaborating with colleagues, clients, and suppliers in a professional and courteous manner.

You are

• Relentless in pursuit, going beyond conventional thought to achieve your goals.
• A collaborative team player, working with other team members as a single purpose unit to reach our goals and objectives.
• Known to seek assistance when needed and aware of your abilities. You are open to continuous learning.
• Energetic and embrace opportunities for change.

What we Offer

• Full support and career-development resources to enhance your skills, expertise, and maximize your career journey.
• A diverse and inclusive sense of belonging, where you are empowered to bring ideas forward and act.
• We encourage harmony in work and life and enjoy working within an energetic team that cares both for each other and our clients.
• We’re always thinking of new ways for our people to share in the company’s success and offer a generous vacation plan and extended health care.