DevOps and Cloud Manager

Location: Remote in Canada. Preference for those who can align with North America Pacific Time Zone. 

Reports to: Senior Technical Program Director 

Type: Full-Time Permanent 

About The Land Administration Company: The Land Administration Company (LAC) is a Canadian-owned and operated organization delivering innovative, world-class land administration solutions to governments and jurisdictions across the globe. With a proven track record of success and a team deeply experienced in land management projects, we are committed to driving positive, long-lasting social, economic, and environmental outcomes.  

At LAC, we believe in harnessing the power of cutting-edge technology, offering new employees the chance to develop in-demand skills that are shaping the future of land administration. Joining our team means becoming part of a purpose-driven organization where your work can make a real difference—from promoting minority rights and reducing poverty to tackling environmental challenges.  

Why Work with Us?  

• Innovation at the Core: We utilize leading-edge technologies, allowing you to develop highly sought-after skills in a dynamic, forward-thinking environment.  
• Global Impact: You'll have the opportunity to contribute to meaningful projects that help countries and citizens secure land rights and drive positive societal change.  
• Mission-Driven Work: Be part of a team focused on empowering nations and communities to achieve long-term social, economic, and environmental sustainability.  
• Collaborative Culture: Work alongside best-in-class partners and professionals who are passionate about making an impact and bringing innovative solutions to life.  

If you're passionate about technology, social change, and working on impactful global projects, we want to hear from you. 

About the Role 

The DevOps and Cloud Manager is responsible for the strategic direction, reliability, and day-to-day operation of the organization’s cloud and platform infrastructure, primarily on AWS. This role ensures systems are secure, highly available, cost-effective, and scalable, while enabling development teams to deliver software safely and efficiently. 

In addition to owning cloud infrastructure and CI/CD platforms, the DevOps and Cloud Manager provide operational leadership for reliability, incident response, disaster recovery, and platform governance. The role acts as the primary authority on DevOps and cloud practices, translating technical risk and investment needs into clear business outcomes for leadership. 

The position builds and leads the DevOps function, establishes operational standards and documentation, and reduces reliance on individual contributors through strong processes, automation, and knowledge sharing. 

Please note that we are unable to sponsor work visas of any kind.   

We use AI tools for scheduling and summarization in our hiring process. We do not use AI tools to make decisions about who moves forward or to assess the strength of candidates. Every application is reviewed and all hiring decisions are made by LAC team members. This is an active, open role that we are currently hiring for at LAC. 

Compensation & Benefits  

• Remote within Canada (our ideal candidate has the flexibility & maturity to manage a schedule that includes occasional virtual and in-person collaboration with teams in PST, India, and Northern Ireland)  
• $130,000 - $155,000 CAD annual salary  
• Full time, permanent role  
• Five weeks of paid PTO annually  
• Robust extended benefits, including a health spending account  
• Support for professional development 

Key Responsibilities 

Cloud Infrastructure & Platform Ownership 

• Own and evolve the organization’s cloud infrastructure (primarily AWS), ensuring availability, security, scalability, and operational resilience. 
• Define and enforce cloud architecture standards, guardrails, and reference patterns across environments. 
• Maintain a clear platform roadmap aligned with business, product, and operational priorities. 
• Review and approve significant infrastructure changes, tooling decisions, and architectural designs. 

CI/CD, Release & Change Management 

• Own CI/CD platforms and deployment pipelines (e.g., GitLab), ensuring consistent, reliable, and secure delivery workflows. 
• Define environment standardization and Infrastructure-as-Code practices. 
• Establish release and change management standards, including deployment readiness, rollback strategies, and risk thresholds for production systems. 
• Partner with Engineering and Product teams to support safe, predictable releases. 

Reliability, Monitoring & Incident Management 

• Define and track service reliability objectives for critical systems. 
• Ensure monitoring, alerting, and observability standards are implemented and maintained. 
• Lead response to high-severity incidents, including coordination, communication, and escalation. 
• Facilitate blameless post-incident reviews, root cause analysis, and follow-through on corrective actions. 

Security, Identity & Compliance Enablement 

• Lead integration of identity, access, and security controls across AWS, CI/CD platforms, and Microsoft Entra ID in partnership with Security and IT teams. 
• Ensure cloud and pipeline security best practices are implemented, including least-privilege access and secrets management. 
• Support audits and security reviews by providing technical evidence, architecture explanations, and remediation leadership. 
• Own technical remediation of security findings related to cloud and DevOps platforms. 

Backup, Disaster Recovery & Operational Readiness 

• Design and maintain robust backup and disaster recovery strategies. 
• Conduct regular disaster recovery testing and recovery simulations, validating recovery objectives and backup integrity. 
• Report on operational readiness, risks, and improvement actions to leadership. 

Cloud Cost Management & Vendor Oversight 

• Provide operational ownership of cloud cost optimization, usage monitoring, and forecasting. 
• Partner with Finance to support budgeting, planning, and cost transparency. 
• Evaluate, select, and manage cloud and DevOps vendors, including renewals, contract discussions, and tool consolidation where appropriate. 

Developer Experience & Enablement 

• Improve developer productivity and platform usability by reducing friction in build, deploy, and operate workflows. 
• Maintain clear documentation, runbooks, and self-service tooling for development teams. 
• Partner with Engineering to gather feedback and continuously improve the platform experience. 
• Support onboarding and internal enablement related to DevOps and cloud tooling. 

Team Leadership & Operational Excellence 

• Build, lead, and develop the DevOps function, including DevOps Engineers and Site Reliability roles. 
• Define on-call, support, and escalation models that balance reliability with team sustainability. 
• Establish career development paths, skills growth, and performance development for team members. 
• Promote a culture of ownership, learning, and operational excellence. 

Cross-Functional & Executive Collaboration 

• Translate technical risks, reliability concerns, and infrastructure investment needs into clear business impact. 
• Provide regular updates to leadership on platform health, operational risk, and cost trends. 
• Partner closely with Engineering, Product, Security, IT, and Finance teams to support organizational goals. 

What Success Looks Like 

• Cloud platforms are reliable, secure, and resilient, with clearly understood risks and recovery capabilities. 
• Development teams can deploy confidently with minimal friction. 
• Incidents are handled calmly, transparently, and lead to measurable improvement. 
• Cloud costs are visible, controlled, and aligned with business value. 
• Knowledge is well-documented, shared, and not dependent on any single individual. 

Ideal Candidate Profile 

• Deep experience with AWS, designing, operating, and scaling production environments. 
• Strong knowledge of DevOps and DevSecOps practices, including CI/CD pipelines, Infrastructure as Code, GitOps, and security/hardening of cloud environments. 
• Familiarity with identity, access, and compliance frameworks relevant to international standards. 
• A high-level of business acumen and the ability to translate technical concepts to non-technical colleagues.  
• Comfort in startup environments and the ability to build process, and roadmaps.  
• Collaborative, solution-oriented, and able to foster a culture of continuous improvement and knowledge sharing. 

Experience 

• 5+ years in platform engineering, DevOps, or cloud operations, with 1-2 years of team or project leadership experience.  
• Hands-on experience with the tools and frameworks used in modern cloud-based engineering organizations. 
• Familiarity with standards like ISO 27001, SOC 2, or GDPR, especially in environments with sensitive data. 
• Experience with FinOps, cloud budgeting, and cost optimization in a multi-cloud or hybrid environment. 
• Experience supporting globally distributed teams.  

Diversity, Equity & Inclusion  

We are an equal-opportunity employer and are dedicated to fostering an inclusive and diverse environment for employees from all walks of life. Employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, or disability. We hire based on talent, and we’re excited to hear what you will bring to our team!  

How to Apply  

To apply, please submit your resume below (ideally as a pdf). We thank all applicants for their interest; however, only those candidates selected for interviews will be contacted.   

If you don’t meet all our requirements exactly or have taken a non-traditional professional path, we still want to hear from you! Use your cover letter to tell us about your unique experience - we strive to build a diverse team and recognize that skills are transferable.  

Please note that we are unable to support work visas of any kind.