Inside Sales Representative

GeneralFull TimeQuebec

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About the role:

Journey is looking for an experienced and driven sales professional to join our fast-growing team. The Inside Sales Representative will be responsible for facilitating prospective students through our application and enrolment process. You will uncover the wants and needs of a prospective student by asking a series of well thought out questions. In turn, you will help the student determine if our courses are the right fit for them. You will primarily work with our Concordia Bootcamps product, expanding into other products as needed. In this role, you will help drive significant growth for the brand and have a direct impact on changing peoples lives through education.

Responsibilities:

  • Build and manage the entire sales cycle; support students through the admissions and registration progress, converting leads into enrollments
  • You must be comfortable working with quotas such as emails/dials per day, and number of closed won deals
  • Manage a pipeline of prospects and opportunities and track all customer interactions in a CRM
  • Advising students using a consultative process to ensure the student has all the information to make an informed decision
  • Learn about our courses and clearly communicate their value proposition to prospective students
  • Proactively manage and respond to a high volume of prospective students by email and phone
  • Interview prospective students to ensure that their qualifications and interests are a match for our courses
  • Identify opportunities and test strategies to improve yield of high-quality candidates

Qualifications:

  • Bilingual - English and French an asset
  • Excellent oral and written communication skills
  • 2-4 years of sales experience managing complex sales cycles (consultative sales, consumer sales, enterprise sales/partnerships, admissions or recruiting)
  • Previous experience using a CRM and experience with forecasting and pipeline management (ideally HubSpot)
  • Exceptional closing skills while still remaining welcoming, understanding, and empathetic
  • Experience in the education or technology industry is an asset

Who you are:

  • You love the idea of helping people lead better lives through education
  • Helping someone make the right choice for a product is more important than any choice
  • Your inbox gives you energy
  • You don't let a bad minute ruin a good day
  • You're an active listener
  • You're comfortable switching between completely autonomous work and team work

Benefits:

  • Highly competitive salary
  • Flexible vacation policy (3 weeks in your first year + 2 weeks during Christmas)
  • Culture of learning and development
  • Flexible work hours
  • Ability to work from home (fully remote)
  • Work with an amazing and fun team

At Journey, you’ll have the freedom and autonomy to do things your way, work on ideas that you’re passionate about, and grow a team/product in its early stages!


About Journey Education

Journey provides digital skills training with courses, workshops, and events all offered online. Our product lineup currently includes courses in Web Development and Data Science, with new products on the way. Founded in 2014 and headquartered in Montreal, Canada, Journey works with highly experienced instructors to develop cutting-edge, real-world training and meaningful educational products that help people unlock their potential.


At Journey, we are building an environment where our employees feel included and heard. Diversity and inclusion are important to us and we strongly encourage applications from minorities, people with disabilities, people from gender and sexually diverse communities and/or people with intersectional identities.