Medical Office Assistant – Foundry - FT

ABOUT THE JOB:

Foundry is a provincial model that provides integrated health and wellness services for young people. Foundry Kamloops is preparing to open its doors in 2026, and we are seeking a Medical Office Assistant to join the founding team.

This is a unique opportunity to support the setup and launch of a new centre, working closely with the Foundry Manager and interdisciplinary team to prepare clinical spaces, organize systems, and help create a welcoming, youth-friendly environment.

As the centre becomes operational, you will transition into a core role supporting daily clinic flow, coordinating appointments and referrals, and ensuring youth and caregivers receive accessible, responsive care.

What You’ll Do:

• Support clinic setup and opening (supplies, systems, space preparation)
• Prepare for appointments and support clinicians
• Coordinate referrals, scheduling, and follow-ups
• Welcome and support youth and caregivers (including those in distress)
• Maintain records, confidentiality, and organized clinical spaces
• Support daily operations and collaborate with the team

Benefits :

• Competitive wage range - $25.95 - $29.76 per hour /hr.
• Extended health benefits (dental, vision, paramedical, EFAP, life insurance)
• Municipal Pension Plan
• Paid training and ongoing professional development
• 3 weeks vacation after 1 year (increases with seniority)
• 13 paid statutory holidays annually
• Sick leave accrual (1 day/month)
• Wage increases based on hours worked (up to Step 4)
• Internal priority for future opportunities
• Community involvement and well-being activities

What You Bring:

• Medical Office Assistant certificate
• Minimum three (3) years recent related experience in a medical, clinical, or primary care setting
• Experience working with youth or vulnerable populations in a supportive, client-facing, or administrative role
• New clinic setup experience strongly preferred
• An equivalent combination of education, training, and experience will be considered.

Your unique qualities :

• Strong attention to detail and accuracy
• Clear, respectful, and professional communication
• Comfortable using EMRs, scheduling systems, and office software
• Quick to learn new systems and processes
• Highly organized with the ability to multitask
• Able to work both independently and as part of a team
• Calm and supportive in fast-paced or emotionally sensitive situations
• Culturally aware and able to build rapport with diverse communities, including Indigenous, LGBTQ2S+, and newcomer youth
• Strong understanding of confidentiality and professional boundaries

Other Musts:

• Willingness to complete required training (provided at no cost), including:
  First Aid & CPR-C, Mandt (RCT), SafeTALK, Naloxone, Privacy & Information Sharing, and more
• Union membership required (1.85% dues)
• Successful completion of a criminal record check with vulnerable sector clearance

PROGRAM: Foundry Kamloops

LOCATION: Kamloops, BC

STATUS: Full-Time

HOURS of WORK: 37.5 hours per week

SCHEDULE: Monday to Friday. Primarily during standard office hours of 8:30 am–4:30 pm, including 1–2 evening(s) per week, up to 7:00 pm, to accommodate low-barrier youth access to services.

REPORTS TO: Foundry Manager

COMPENSATION: $25.95 - $29.76 per hour (Grid 10 as per collective agreement)

CLOSING DATE: Open until a suitable candidate is found

JOB NUMBER: 2026-52

If you need any accommodations at any stage of the hiring process, contact us at careers@interiorcommunityservices.bc.ca.

ICS is proud to be an equal-opportunity employer and is committed to creating a diverse and inclusive workplace. All qualified applicants who are legally entitled to work in Canada will receive consideration for employment without regard to race, color, religion, visible or invisible diverse abilities, gender, gender identity or expression, sexual orientation, national origin, age, or, citizenship or immigration status. Where bona fide occupational requirements limit the applicant selection, the burden of proof rests with the Employer.