Warehouse & Facilities Supervisor

Ideon Technologies uses the energy from supernova explosions in space to image deep beneath the Earth’s surface. The world pioneer in cosmic-ray muon tomography, Ideon has developed the REVEAL™ Subsurface Intelligence Platform®, comprising an advanced suite of proprietary data-generation hardware, software, physical AI, and multi-physics fusion that provide x-ray-like visibility deep underground and unlock the exponential power of integrated spatial data. 

By transforming muon data into reliable 3D density maps, Ideon helps geologists identify, map, characterize, and monitor mineral deposits with confidence. This reduces risk and cost of traditional methods, while saving time, optimizing return, and minimizing environmental impact across the mining value chain. In turn, this is helping accelerate the world’s transition to low-impact mining and transform how companies recover the critical minerals required to power the global shift to clean energy – improving peoples’ lives and enhancing economic prosperity. 

We are a dynamic tech scale-up of nearly 80 employees (and growing!). We are a team that is entrepreneurial by nature and focused on doing things right to deliver great customer outcomes. And we are committed to seeking out the best brains and the most exceptional humans, wherever they come from and however they happen to be packaged.

The Role

We are seeking a hands-on Warehouse & Facilities Supervisor who will drive day-to-day warehouse operations and oversee maintenance for our facilities, currently comprised of approximately 2000 square feet of warehousing space as well as a two floors of office space.

Reporting to the Manager, Manufacturing, you will lead two Warehouse Associates and work closely with high-tech manufacturing professionals, field geophysicists, hardware engineers, logistics, and procurement.

You will impact and drive Ideon’s objectives forward by focusing on the following activities:

• With operational discipline and data-informed leadership, establish warehouse KPIs using metrics to improve resourcing and throughput, and continuously optimize use of space for evolving needs.
• Supervise end-to-end material flow from warehouse to production, equipment movement and staging, and loading/unloading activities.
• Oversee inventory management, including ensuring record accuracy, cycle count governance, and timely resolution of discrepancies and root causes.
• Ensure production kitting is executed accurately and on schedule based on production order pick lists, with clear accountability and auditability.
• Lead and promote cross-functional coordination to align on inbound/outbound shipment plans, priorities, timelines, and documentation, while proactively addressing constraints.
• Lead staging-area readiness and ensure equipment setup and testing workflows are supported with appropriate resources and controls.
• Establish, review, and continuously improve warehouse and facilities processes, communication, and standard operating procedures—implementing a cadence of review, training, and audit to ensure consistency and scalability.
• Continuously review and improve warehousing health and safety practices, including hazard identification, corrective actions, training reinforcement, and sustained compliance with company policies and applicable regulations.
• Supervise material handling activities in the warehouse, ensuring safe execution, proper storage, and efficient workflow.
• Oversee the safe use of warehouse tools and material preparation activities, ensuring team members are well-trained and quality standards are met.
• Set and maintain standards for warehouse and production-area organization (5S/housekeeping), ensuring sustained compliance and readiness for operations.
• Manage facilities vendors and related activities including quoting, contracts, delivery, and invoicing (i.e. alarm system/building security, weekly and spot cleaning, demand and preventative maintenance contractors).
• Ensure emergency management requirements are met, including earthquake and fire readiness.
• Meet building lease-related operational requirements. Act as point of contact with Ideon’s building operator/landlord (they’re great!).
• As Ideon continues to scale, actively contribute to planning, setup, and operational readiness of new facilities and/or warehouse locations.

Success in the role looks like:

• Continuous critical thinking about why things are done the way we are. Status quo is not the way; performance and processes evolve with Ideon’s technology and growth.
• Build and maintain stakeholder trust by foreseeing needs proactively, communicating early and clearly, and consistently closing the loop on commitments and escalations.
• Optimize productivity and efficiency within available warehouse space through layout, clear controls, and scalable methodologies—improving throughput without compromising quality or safety. 

Priorities in the first 3 months will include:

1. Assume day-to-day ownership of execution: inventory picking is accurate and on-time, and shipping is aligned to operational priorities.
2. Lead coordination of facilities maintenance and repairs. Reinforce consistent safety, organization, and follow-through on warehouse and operations commitments.
3. Establish performance visibility by maintaining and reporting warehouse/facilities metrics and KPIs, using them to drive continuous improvement.

Qualifications

Must-haves

• 5+ years of hands-on warehouse experience.
• People leadership experience including performance management and delegation with a people-focused approach.
• Strong health & safety focus, ideally with WHMIS, first aid, and health & safety committee certification.
• Experience defining, tracking, and reporting KPIs for capacity planning.
• Hands-on continuous improvement experience (Lean/5S, standard work, visual management, root cause analysis) with measurable results. 
• Vendor management experience (scoping, SOWs, quoting, and invoice validation).
• Strong documentation and operational control mindset (SOPs, checklists, audits).
• Experience coordinating facilities maintenance and contractors in an active workplace.
• Proficiency with warehouse tools and equipment; able to set, improve and influence safe work standards.
• Ability to interpret domestic and international shipping documentation.
• Enthusiasm for AI-enabled work with the critical thinking to question results and enhance as needed.
• Proficiency with Microsoft suite (especially Excel) and MRP (manufacturing resource planning) systems.
• Certified Industrial Lift Truck (forklift) operator (CSA standard).
• Valid BC Class 5 driver’s license with no restrictions, with an access to a vehicle.
• Ability to lift up to 50 lbs.
• Legally able and currently documented to work full-time in Canada.

Nice-to-haves

• Experience within a technology-forward company.
• Experience working with and supporting manufacturing teams.
• Experience handling electrostatic sensitive materials.

We also look for the following from all new Ideon team members:

• Experience in or excitement for working in a tech scale-up; happy to wear a few hats and adjust on the fly.
• An ambitious, can-do attitude; you get that we’re doing challenging work and are excited to dive in.
• Enthusiastic and confident to take initiative and be adaptable in an agile, fast-paced environment.
• Solid teamwork skills; you’re accountable to yourself and your team and will jump in to help where you can.
• Creative solutioning mindset with great problem-solving skills.
• Insatiable curiosity paired with a drive to deliver.
• Able to work well under pressure and to meet committed deadlines.
• Great interpersonal skills; able to build relationships with colleagues, customers, and external stakeholders.
• Able to contribute something “extra” to our culture beyond the work that you do, like wowing people with your home-baked goods, sharing improv comedy skills, or organizing sports games.

More Info

• Ideon’s office is located at #150 - 4611 Viking Way in Richmond, British Columbia, Canada.
• This is a fully in-office role and required to work from our office 5 days/week.
• Typical hours of work: 8 hrs/day, M-F. While typical working hours are 9AM – 5PM-ish pacific time – with an option to shift earlier or later based on personal and business needs – this role requires the ability to occasionally work flexible hours including evenings and/or weekends to respond to time-sensitive shipment needs in other time zones.

What We Offer

The annual salary range for this role, in Canadian dollars, is $85,000 - $105,000.

• Early equity option allocations upon hire.
• An opportunity to work with a dynamic tech scale-up, gaining new skills and experience rapidly.
• Accreditation and tuition support.
• Extended health and dental benefits, an employee assistance program, and a health/personal spending account to cover things that may not fall into other categories (i.e. exercise classes, transit, daycare, pet insurance).
• An annual paid closure between the Christmas and New Year’s stat holidays, in addition to vacation time.
• 5 paid sick days annually, in addition to other leaves per employment standards legislation.
• Parental leave top-up.
• Employee referral bonus.
• Casual dress – we like our jeans and hoodies.
• Free parking and tasty snacks at the office!
• While we work hard we also sprinkle social events and learning opportunities into our days.

Ideon’s salary ranges are determined by role and level and are benchmarked against companies of similar size and stage in the Vancouver, BC, Canada market. The range reflects the minimum and maximum new employee salary.