Product Manager

Founded and based in Richmond, BC, Ideon Technologies uses the energy from supernova explosions in space to image deep beneath the Earth’s surface. The world pioneer in cosmic-ray muon tomography, Ideon has developed the REVEAL™ Subsurface Intelligence Platform™, comprising an advanced suite of proprietary data-generation hardware, software, AI-powered services, and multi-physics fusion that provide x-ray-like visibility deep underground and unlock the exponential power of integrated spatial data.

By transforming muon data into reliable 3D density maps, Ideon helps geologists identify, map, characterize, and monitor mineral deposits with confidence. This reduces risk and cost of traditional methods, while saving time, optimizing return, and minimizing environmental impact across the mining value chain. In turn, this is helping accelerate the world’s transition to low-impact mining and transform how companies recover the critical minerals required to power the global shift to clean energy – improving peoples’ lives and enhancing economic prosperity.

We are a dynamic tech scale-up of nearly 70 employees (and growing!). We are a team that is entrepreneurial by nature and focused on doing things right to deliver great customer outcomes. And we are committed to seeking out the best brains and the most exceptional humans, wherever they come from and however they happen to be packaged.

The Role 

We are seeking a Product Manager who will contribute to our product roadmap and process, define and prioritize features, solicit and evaluate ideas, balance business and user needs, and inform our go-to-market strategy.  

Reporting to the Chief Technology Officer (CTO), you will work within a small product team in close partnership with hardware, software, and geosciences leaders to define product release requirements based on mining market problems. You will also work with business development to integrate key product and market feedback, and with customer experience to ensure we’re delivering a differentiated and value-added experience.  

You are both a strategist and executor who will help translate our high-level vision and goals into actionable tasks. You possess a unique blend of business and technical savviness that includes a big-picture vision with the drive and ability to execute on that vision. You are passionate about the customer problem and care deeply about customer success; as such, you enjoy spending time in the market understanding problems and drive innovative solutions for the broader market.  

You will impact and drive Ideon’s objectives forward by focusing on the following activities: 

• Act as the “voice of the market” 
• Evaluate market segments to inform strategic direction and priorities 
• Contribute to product strategy and coordinate product schedules with your teammates 
• Enhance product management processes and tools to support the business 
• Create roadmaps to illustrate our product vision and plan the future 
• Collaborate with other stakeholders on the creation of positioning for our products 
• Build consensus among competing viewpoints and manage the decision-making processes 
• Define and validate user journeys, task flows and interaction patterns for assigned products that create a high-quality user experience from first touch through daily use, and supports long-term value realization 
• Use prototypes and mock-ups to explore and communicate interaction concepts 
• Participate closely in the product development process to create user stories and shape UX solutions that ensure the defined solution addresses the market’s problems. 
• Work with engineering teams to identify and prioritize solutions that maximize time-to-value for the customer without sacrificing maintainability and end-to-end user experience. 
• Drive buy-build-partner analysis, and where necessary, assess potential partner relationships for the product 
• Know why we are winning and losing in the market, and drive changes to our product and commercial processes and propositions to create improvement 
• Recommend pricing strategies and tactics to meet market needs, drive revenue growth, and advance profitability goals 

Success in the role looks like: 

• Participate in the significant acceleration of Ideon’s revenue engine by ensuring that we deliver high-value products and services that delight our target market 
• Be a go-to person within Ideon for product knowledge including roadmap, feature set, value proposition and pricing 

Priorities in the first few months will include: 

• Thoroughly understand Ideon’s technology, the mining market, and our value proposition 
• Assume daily, weekly and quarterly management of 2-3 product development initiatives 
• Support ongoing roadmap development, working with our product management team as appropriate 

Qualifications 
 

Must-haves – You’ll need the following to move forward in the hiring process (and be successful in the role). 

• Degree in a technical field and/or a technical background (i.e. engineering, software, geosciences), or equivalent combo of training and experience 
• 5+ years of product ownership/management experience  
• UX design experience 
• Passionate about solving customer problems and ensuring their success; driven to create and capture customer value 
• Track record of using qualitative and quantitative data to prioritize and drive decision-making 
• Curious and comfortable holding professional conversations with our target users 
• Excellent people skills to interact with staff, colleagues, cross-functional teams and third parties 
• Able to embrace a constructive team environment, where members communicate openly about how to improve systems and processes 
• Well-developed communication skills in English at a fluent or professional level; able to be assertive and respectful 
• Legally able and currently documented to work full time hours in Canada 

We also look for the following from all new Ideon team members: 

• Experience in or excitement for working in a tech scale-up; happy to wear a few hats and adjust on the fly. 
• An ambitious, can-do attitude; you get that we’re doing challenging work and are excited to dive in. 
• Enthusiastic and confident to take initiative and be adaptable in an agile, fast-paced environment. 
• Solid teamwork skills; you’re accountable to yourself and your team and will jump in to help where you can. 
• Creative solutioning mindset with great problem-solving skills. 
• Insatiable curiosity paired with a drive to deliver. 
• Able to work well under pressure and to meet committed deadlines. 
• Great interpersonal skills; able to build relationships with colleagues, customers, and external stakeholders. 
• Able to contribute something “extra” to our culture beyond the work that you do, like wowing people with your home-baked goods, sharing improv comedy skills, or organizing sports games.  

Nice-to-haves – While it would be nice to if you had some of the below, we’re happy to train, coach and share our experience. 

• Experience working with both hardware and software solutions 
• Strong knowledge of and exposure to the mining industry 
• Good understanding of geology or other geosciences 

More Role Details 
 

Location: Ideon’s office is located at #150 - 4611 Viking Way in Richmond, British Columbia, Canada. 

This is a hybrid role. We love seeing folks in the office 2+ times a week; you’re welcome to work from home the remainder of the week or come into the office all 5 days if you prefer. Our “be an adult” approach means you have the flexibility to determine your in-office schedule while factoring in the positive impact of face-to-face connection and communication with your leader and teammates. 

During your first few months, it’s anticipated you’ll spend more time in the office to support role-specific onboarding and relationship building.  

Hours of work: 8 hrs/day, M-F. Typical working hours are 9AM-5PM-ish pacific time; some employees shift slightly earlier or later based on business and personal needs. As Ideon is a high technology company, you may be asked to be flexible with your hours due to business requirements. 

Travel: Limited, though there may be occasional on-site customer visits. 

What We Offer 

Salary: The annual salary range for this role, in Canadian dollars, is $125,000-160,000. Early equity option allocations upon hire plus the opportunity to earn performance-based option allocations annually are also highlights of our total rewards package. 

• An opportunity to work with a dynamic tech scale-up. You will contribute to advancing a ground-breaking solution that generates significant economic and environmental benefit. 
• Financial support for accreditation membership, exams, continuing professional development (i.e. P.Eng, P.Geo, CPA) 
• Tuition support ($2500/year). 
• Extended health and dental benefits, employee assistance program, and health/personal spending accounts to cover things that may not fall into other categories (i.e. exercise classes, transit, daycare, pet insurance). 
• Minimum 3 weeks paid time off to start, including an annual paid closure between the Christmas and New Year’s stat holidays. 
• 5 paid sick days + other leaves per employment standards legislation. 
• For hybrid/remote roles, 2 weeks/year work-from-almost-anywhere. 
• Parental leave top-up. 
• Employee referral bonus. 
• Casual dress – we like our jeans and hoodies. 
• Free parking & tasty snacks at the office! 
• While we work hard, we also sprinkle social events and learning opportunities into our days (in person and virtually).   

Ideon’s salary ranges are set by role and level, benchmarked against similarly sized Vancouver-area companies. Most new hires start below the top of the range, unless their experience significantly exceeds role requirements. You’ll be asked to share your salary expectations during the application process. 

What It’s Like at Ideon 

Great ideas and rich company culture come from diversity of thought, experience, and perspective. The Ideon culture is anchored in a set of core values that directly shape how we hire, coach, evaluate, and develop our people: 

• Driven by industry, informed by science 
• Inspired to create, wired to deliver 
• Unified team, personally accountable 
• Boldly ambitious, exceptionally human 

How to Apply, Accommodation Requests, and the Hiring Process 

Optional cover letters help us learn more about you beyond what’s on your resumé (i.e. what you’re looking for, role or industry shifts, chocolate or vanilla, cats or dogs, etc.). Also – please submit your documents as PDF files (they display the best). 

We aim to provide an approachable and accessible hiring process for every candidate. If there are accommodations our team can make so you can show up as your best self, please let us know in your application. 

Once you have submitted your application (via Collage), you will receive a confirmation email outlining what to expect during the hiring process.