Product Manager (Full Time) - Remote

ProductFull TimeRemote

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We’re looking for a Product Manager to join the pod!

At HeyOrca, we believe that social media plays a critical role in shaping our culture and community. Behind this content that you see on social media every day are thousands of talented social media teams creating inspiring content every day for their community and clients.


This is where HeyOrca comes in, We are on the journey to becoming the leading social media management platform for teams around the world. HeyOrca exists to help social media teams take back their day and fight burnout.

We are looking for a Product Manager to help develop HeyOrca into the leading solution for social media teams everywhere.


If you think this sounds like you, we’d love to chat! #JoinThePod 🐳



Who you are:

At HeyOrca, we obsess over our customers’ success. As a Product Manager at HeyOrca, finding practical and delightful solutions to customer problems every day sounds exciting to you. You are collaborative to the core, and you have a tendency to over communicate, which makes sure nothing gets lost in translation. When tradeoffs need to be made, you are resourceful and find options to get the most important jobs done. You prioritize the roadmap, and your own time so that you know you are making the highest impact. Thinking creatively and strategically are talents of yours, and you’re motivated by the opportunity to spend more time doing so. You may or may not know how to code, but you certainly love spending time with developers and helping them remove roadblocks. Most of all, you’re looking to learn and grow with a great team that is focused on helping social media teams take back their day and fight burnout!


Responsibilities

  • Collaborate with customers to identify and prioritize problems to solve.  
  • Manage the product research, design, development, and feedback loop processes in collaboration with product stakeholders.
  • Oversee projects and help keep the team on track 
  • Communicate with the internal stakeholders on roadmap progress and product launches. 
  • Inform roadmap decisions and provide recommendations based on both qualitative and quantitative data 
  • Help manage backlog of bugs & improvements 

Qualifications

  • 2+ years of experience in a product management, or related position. Social media management experience will also be considered.
  • Experience with various product management mental models and concepts.
  • Experience working with social media, productivity and reporting tools.
  • Great communication skills - both verbal and written.
  • Experience working in a startup and iterating in quick cycles. 
  • Demonstrated ability to use both qualitative & quantitative data to inform decisions. Experience with tools like Pendo and Smartlook are a bonus.
  • Comfortable reading technical documentation like Social Media API docs. Some development experience would be an asset.
  • Knowledge of User Experience design. Experience with Figma would be an asset.

Benefits 😍

Our Orcas are the reason we are able to deliver on our mission to help social media teams take back their day!

We offer the following benefits to ensure HeyOrca employees are cared for and supported:

  • 3 weeks vacation
  • 2 weeks Christmas holiday
  • Day-off on your birthday
  • $500 Home-office allowance
  • $300 ergonomic assessment allowance
  • $500 yearly Orca wellness plan
  • Comprehensive benefits package
  • 5% RRSP matching
  • Stock options
  • Learning allowance
  • Weekly Lunch and Learns + team activities