Program Manager (In-Person or Remote)

Innovation ProgramsFull TimeOntario

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About Hackworks Inc

Hackworks helps organizations and businesses develop forward thinking innovation programs including hackathons, workshops, design jams and boot camps that empower participants to build and use their knowledge and creative skills for ideating and problem-solving.

Our lean team has earned a reputation as creative, multi-disciplinary and successful innovation program experts with unmatched bench strength and an unstoppable drive for results. We’re not afraid to roll up our sleeves and get dirty. We never settle for anything less than extraordinary.

Hackworks is looking for an energetic person to join our team. The candidate will be working directly with our VP of Programs & Products.

Hackworks is currently utilizing a remote work environment and we are flexible on the candidates' work location within Canada.

Major Areas of Responsibility:

We are looking for a diligent, imaginative project lead who has a passion for innovation and who wants to do big things to help grow our company by helping grow our clients' business.

If you relish the challenge of being part of a team that is truly dynamic, and that leverages the power of hackathons, bootcamps and workshops to drive innovation, this role may be for you. If you are proactive, creative, detail-oriented with extremely strong project management and communication skills, read on!

As we develop our growing company, we are seeking a driven manager for our client programs, with a creative mind and executional chops to join our team in Toronto producing amazing hackathons and innovation challenges.

Project Planning and Execution:

  • Lead the development and implementation of innovation programs (hackathon, design jams, workshops, boot camps or education series') that will best suit our clients' needs and help them meet their business objectives;
  • Work in partnership and manager other team members to deliver exceptional programs, events and experiences. Delegate tasks as necessary;
  • Bring an enthusiastic and creative approach, delivering out-of-the-box strategies to help delight our clients and participants;
  • Develop and implement tactical plans that lead to successful execution and results in client projects;
  • Lead virtual event set-up, operation and success of our events;
  • Collaborate with team to ensure plans are implemented in accordance with timeline and financial expectations and that any issues, challenges or deviations are escalated for resolution in a timely manner;
  • Produce high-quality materials including project proposals, client communications and outbound communications to a variety of audiences including participants, partners and sponsors.

Client Engagement:

  • Thrive in a fast-paced and varied environment, balancing multiple projects to ensure that the unique client needs and objectives of each project are achieved;
  • Ability to lead client project meetings;
  • Demonstrate consistently strong communication skills including the ability to develop and maintain relationships with clients, sponsors, participants and vendors;
  • Demonstrated ability to work with clients to develop on-brand messaging that best represents their voice and is aligned with their objectives

Required Skills, Knowledge and Abilities:

  • Possess a willingness and flexibility to be multi-functional and wear many hats in a lean, adaptable, and collaborative team;
  • Knowledge and experience in a wide-range of account management and client service areas including the management of: key stakeholders, projects, budgets, time, and risks;
  • Passion for problem-solving and ideating for best outcomes;
  • Equally passionate about managing projects and getting your hands dirty in the tasks;
  • Knowledgeable about the tech industry, innovation ecosystem, and aware of emerging trends, especially in relation to planning virtual events and programming;
  • Remarkable attention to detail and exceptional written skills;
  • Ability to tailor tone and style, and multitask for a diverse client base;
  • Strong work ethic and conscientious nature;
  • Computer savvy (we are a Mac environment);
  • Experience with digital marketing tools (analytics, drip marketing campaigns etc.) an asset;
  • Willingness to work some evenings and weekends to support our events;
  • Excellent time management skills and ability to adhere to timelines;
  • Self-motivated and results-driven;
  • Enthusiastic about providing the best possible experience for clients and participants; and
  • Positive attitude and eagerness to learn.

Education & Work Experience

  • 1-3 years work experience in a client facing role, account management, events management or similar experience.
  • Degree or Diploma in business, marketing, communications or applicable area.