Golf Shop Attendant- Braestone Club

Golf Shop Attendant

The successful candidate will provide our customers with a high level of customer service, and will be responsible for processing credit card, debit card and cash transactions using a custom Point of Sale system. Other responsibilities will include cleaning and stocking the pro shop area and may include moving and cleaning golf carts. 

 Responsibilities:

- Answer customers' questions 

- Compute and record totals of transactions. 

- Establish or identify prices of goods and services, and tabulate bills using  POS system. 

- Greet customers entering the establishment. 

- Issue receipts, refunds, credits, or change due to customers. 

- Maintain a clean and orderly golf shop area inside and outside. 

- Receive payment by cash, cheque, credit cards, vouchers, or automatic debits. 

- Resolve customer complaints. 

- Compile and maintain non-monetary reports and records. 

- Merchandising and pricing and restocking of product. 

- Perform minor maintenance work, and clean-up duties.

- Assist Members and Guests with tee time reservations

Qualifications:

- Strong customer service and troubleshooting skills

- Exceptional conflict resolution, negotiation, and objection handling skills

- Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse   

  working environment

- Able to work with minimal supervision

- Effective work habits

- Excellent organizational skills

- Able to effectively communicate both verbally and in writing

- Able to work well under pressure.

- Strong attention to detail

- Able to deal with people sensitively, tactfully, diplomatically, and professionally

- Computer literate, including effective working skills of MS Word, Excel and email

- Professional appearance and manners

- Strong work ethic and positive team attitude

Perks:

Free golf in non peak times!

50% off food while working, 25% discount when not working. 

Uniform program

Discount on pro shop merchandise