Golf Shop Attendant- Braestone Club
Pro ShopSeasonalOro-Medonte, ON$17.60 - $18.50 CAD per hour
Golf Shop Attendant
The successful candidate will provide our customers with a high level of customer service, and will be responsible for processing credit card, debit card and cash transactions using a custom Point of Sale system. Other responsibilities will include cleaning and stocking the pro shop area and may include moving and cleaning golf carts.
Responsibilities:
- Answer customers' questions
- Compute and record totals of transactions.
- Establish or identify prices of goods and services, and tabulate bills using POS system.
- Greet customers entering the establishment.
- Issue receipts, refunds, credits, or change due to customers.
- Maintain a clean and orderly golf shop area inside and outside.
- Receive payment by cash, cheque, credit cards, vouchers, or automatic debits.
- Resolve customer complaints.
- Compile and maintain non-monetary reports and records.
- Merchandising and pricing and restocking of product.
- Perform minor maintenance work, and clean-up duties.
- Assist Members and Guests with tee time reservations
Qualifications:
- Strong customer service and troubleshooting skills
- Exceptional conflict resolution, negotiation, and objection handling skills
- Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse
working environment
- Able to work with minimal supervision
- Effective work habits
- Excellent organizational skills
- Able to effectively communicate both verbally and in writing
- Able to work well under pressure.
- Strong attention to detail
- Able to deal with people sensitively, tactfully, diplomatically, and professionally
- Computer literate, including effective working skills of MS Word, Excel and email
- Professional appearance and manners
- Strong work ethic and positive team attitude
Perks:
Free golf in non peak times!
50% off food while working, 25% discount when not working.
Uniform program
Discount on pro shop merchandise