Analyst, Market Data & Billing Group
AdministrationFull Timesfax, Tunisia
Analyst, Market Data & Billing Group | IT
Finlogik is looking for an anlyst to join our finance Team in Sfax Office.
For more details, please read the description below.
Responsibilities:
- Process vendor invoices promptly using Concur and VIA.
- Submit invoices for upper management approval.
- Review contract statuses, document details.
- Ensure a positive IT services experience for customers and business stakeholders.
- Maintain accurate user and vendor records, including entitlements.
- Provide exceptional customer service, responding to inquiries promptly and professionally.
- Prepare detailed user and cost reports (instructions provided).
- Resolve billing discrepancies through communication with stakeholders.
- Assist internal staff with billing questions and issues.
- Update costs, justifications, and adjustments under tight deadlines.
- Managing monthly and quarterly invoicing.
- Monitoring cost accounting.
- Provide back-up support to team members as required.
- Be flexible to overlap with Eastern Time working hours for meetings or critical tasks.
Experience and Qualifications:
- Nice to have an experience in billing, with familiarity in tech products.
- Bachelor’s degree in Business Administration, or a related field.
- Aptitude to learn and excel in VIA, the Billing team’s book of record.
- Strong verbal and written communication skills.
- Fluency in English is essential for this role, both written and spoken, to collaborate effectively with international teams
- Experience in Microsoft Office apps, like Excel (formulas and Pivot Tables, etc.)
- Proficiency in SQL for querying and managing relational databases, with experience in writing efficient and optimized queries.
- Proficiency in using information systems (ERP, Sage, spreadsheets, databases, BI tools, etc.).
- Expertise in analyzing and processing accounting and financial information.
- Experience in the financial services industry is an asset.
- Ability to work independently and in a team environment.
- Highly detail-oriented with strong organizational and time management skills.
- Proficient in problem-solving and sound judgment.
- Demonstrates initiative and thrives in a fast-paced environment.
- Strong interpersonal skills, maintaining a professional and friendly demeanor.
- Familiarity with cloud technologies is an asset.