Operations Supervisor (Night Shift)

Fil Delivery is a rapidly growing leader in beverage supply chain solutions, specializing in the warehousing, picking, packing, and delivery of premium craft beer, wine, and spirits throughout Southern Ontario.

We are committed to fostering a safe, engaging, and supportive workplace where our employees are empowered and motivated to deliver exceptional customer experiences. By leveraging innovative technology, we continuously enhance the delivery process for our clients and their customers, setting the standard for excellence in our industry.

Join us and be part of a team that values growth, innovation, and outstanding service.

Operations Supervisor Role:

The Operations Supervisor for the night shift (11 PM – 7 AM, Sunday to Thursday) is responsible for overseeing all warehouse operations during this shift, including receiving, picking, order assembly, and van loading, to ensure delivery drivers are fully prepared to meet customer delivery requirements.

In addition to meeting operational targets, the Operations Supervisor ensures that all employees work safely and in compliance with company policies and Standard Operating Procedures (SOPs).

Benefits:

• Competitive salary and Performance-based bonus
• Dental care
• Vision care
• Extended health care
• RRSP /DPSP Match
• Business-casual attire – comfortable yet professional
• On-site parking
• Opportunities for professional growth and development.

Key Responsibilities:

• Ensure that customer orders are picked and shipped in a timely fashion, within prescribed metrics, following all SOPs.
• Provide ongoing leadership, training, and support to employees in the following areas:

o Make sure all accessorial activities are properly documented for customer billing purposes.

o Assist in processing returns.

o Proper counting and coding of inbound and outbound freight.

• Support operations leadership team in all warehouse expense management, to include labor and overtime spend.
• Assist in the investigation process of any product variances.
• Ensure employees are compliant with all Company policies and procedures, to include Health and Safety.
• Actively identify safety issues and process improvement opportunities.
• Consistently communicate with the employees to reinforce safety, process compliance/changes, relay site performance and other operational/company initiatives, supporting an informed and engaged workforce.
• Promote a positive, collaborative, engaging, safe workplace culture, evaluating the environment daily at shift start to confirm safety compliant.
• Oversee power equipment operators, ensuring proper and safe operation.
• Support Operational leadership team in ongoing projects and initiatives.

What we are looking for:

• 3 - 5 years of experience in Logistics or Supply Chain; experience within the beverage industry would be an asset.
• Strong leadership experience is essential, with a proven focus on Lean Six Sigma principles, health & safety standards, and effective people management skills.
• Experience working in a fast-paced pick & ship process environment.
• Experience with high-volume, computer-generated inventory control system and warehouse software applications.
• First aid certification (asset).
• Ability to lift 70 lbs (frequent lifting between 20-40 lbs)

FIL Delivery Inc. is committed to providing equal workplace opportunities and an inclusive environment for all candidates and current employees. . We support barrier-free and accessible employment practices. Should you require an accommodation (including, but not limited to, the application process or interview location) during the hiring process, please notify us if you are contacted to proceed in the recruitment process.

Use of Artificial Intelligence: We may use artificial intelligence (AI) tools to help screen, assess, or evaluate applicants for this role. These tools assist our hiring team, but all final hiring decisions are made by our hiring managers.