Brokerage & Business Development Manager (On-site)

Fil Delivery is a rapidly growing, best-in-class, beverage supply chain company. We specialize in warehousing, picking, and packing, and delivery of premium craft beer, wine, and spirits in Southern Ontario. Fostering an engaged and safe workplace, our employees are motivated to provide outstanding customer service. Through innovative technology, we are continuously improving the delivery experience for our clients and their customers.  

Role:

The Brokerage & Business Development Manager is a high-impact hybrid role focused on driving revenue and optimizing logistics capacity. You will be responsible for securing new business (3PL & Brokerage) while managing the operational brokerage workflow to ensure capacity meets demand. Approximately 70% of your time will be spent on business development, 20% on booking loads, and 10% on hunting for new opportunities. This position is critical to FIL Delivery’s expansion and requires a candidate who can close new deals, negotiate carrier rates, and maintain operational excellence in a fast-paced environment.

Benefits:

· Competitive salary + Commission

· Dental care

· Vision care

· Extended health care

· RRSP / DPSP Match

· Business-casual attire – comfortable yet professional

· On-site parking

· Opportunities for professional growth and development.

Key Responsibilities:

Business Development (Revenue Growth)

• Prospect & Close: Identify and secure new business opportunities within the specialty beverage, 3PL, and freight sectors.
• Pipeline Management: Build and maintain a robust pipeline of leads through structured outreach, networking, and targeted campaigns.
• Strategic Proposals: Create and present tailored logistics proposals and pricing models that demonstrate clear value to prospective clients.
• Market Intelligence: Stay ahead of craft beverage market dynamics and competitor activity to identify untapped revenue channels.

Brokerage Operations (Capacity & Execution)

• Carrier Management: Negotiate rates, secure capacity, and maintain strong relationships with third-party carriers to ensure scalable delivery solutions.
• Workflow Oversight: Oversee brokerage dispatch, documentation, and compliance to ensure 100% operational accuracy.
• Margin Optimization: Collaborate with internal teams to align buy/sell rates, ensuring brokerage operations meet profitability targets.
• Performance Tracking: Monitor KPIs (On-Time Performance, Margin, Carrier Quality) and implement improvements to optimize delivery reliability.

What we are looking for:

• 3–7 years in account management, business development, brokerage coordination, or logistics, ideally within beverage, e-commerce, or 3PL industries.
• Proven track record in client relationship management, revenue growth, and operational coordination.

Core Competencies:

• Exceptional written and verbal communication skills.
• Strong problem-solving, critical thinking, and analytical abilities.
• High emotional intelligence and ability to manage challenging client situations.
• Proactive, detail-oriented, and organized in a fast-paced environment.
• Collaborative team player capable of influencing cross-functional teams.

Technical Skills: 

• Proficiency with CRM software (Acumatica, Salesforce, or equivalent) and reporting tools (Power BI preferred).
• Experience with logistics or routing software and internal communication platforms (Slack, Microsoft Teams).
• Microsoft Office proficiency, especially Excel and PowerPoint.

Preferred (but not required): 

• Knowledge of craft beer, wine, or spirits distribution. 
• Background in supply chain, last-mile delivery, or 3PL operations.

FIL Delivery Inc. is committed to providing equal workplace opportunities and an inclusive environment for all candidates and current employees. . We support barrier-free and accessible employment practices. Should you require an accommodation (including, but not limited to, the application process or interview location) during the hiring process, please notify us if you are contacted to proceed in the recruitment process.

Use of Artificial Intelligence: We may use artificial intelligence (AI) tools to help screen, assess, or evaluate applicants for this role. These tools assist our hiring team, but all final hiring decisions are made by our hiring managers.