Residential Sales Representative

Residential Sales Representative

About Us:
Dodds Garage Doors, founded in 1958, is the leading provider of garage doors and openers across Southern Ontario. Serving more than 500,000 customers with exceptional service, Dodds has become a household name. Dodds has been awarded the Consumers Choice Award for over 22 years. Family-owned and employee-focused, Dodds prioritizes customer satisfaction, offering 24/7 repairs and preventative maintenance. With over 65 years in business, we are the region's most highly reviewed garage door company.

The Role:

We are seeking a highly self-motivated and energetic Residential Sales Representative to join our team on a full-time, permanent basis. The ideal candidate is customer-obsessed, detail-oriented, and thrives on delivering exceptional experiences. You’ll manage a sales territory, build lasting relationships with customers, and play a vital role in driving sales and enhancing customer satisfaction.

Who is the Ideal Candidate?

The ideal candidate will have a strong background in B2C field sales, with excellent communication skills and the ability to work independently in a fast-paced, results-oriented environment. A high level of expertise is expected, with a focus on swift execution and driving results while maintaining high standards. They will be a strong listener, skilled at uncovering customer needs, asking the right questions, and presenting tailored solutions that deliver real value.

This is a unique opportunity to represent a trusted brand and contribute to the growth of Dodds Garage Doors. If you are a driven, independent professional, who connects quickly with people, and has a passion for delivering exceptional results, we invite you to apply and join our team.

What you Will Do:

· Manage and grow a sales territory by building customer relationships.

· Educate customers on our garage doors and electric openers and provide a suitable solution for their needs.

· Take precise measurements and provide detailed order information.

· Prepare quotations, submit orders, and follow up with customers.

· Use company software to track leads, manage the sales pipeline, and prepare quotes.

· Identify new market opportunities and nurture relationships with potential clients.

· Become a product expert on Dodds’ offerings to confidently present solutions.

· Engage in outbound calls, emails, and social media outreach to generate leads.

· Meet and exceed sales targets consistently.

Expectations for Success:

· Sales Targets: Consistently meet or exceed individual and team sales quotas by upselling, cross-selling, and expanding the customer base.

· Lead Conversion: Maintain a high conversion rate of prospects to customers, showcasing effective sales techniques.

· Client Retention: Ensure strong customer retention rates through excellent service, follow-ups, and relationship-building.

What You Bring To The Table:

· Minimum of 3 years of experience in B2C Field sales, with a proven ability to follow up, present solutions, and close deals.

· Strong listening, communication, and multitasking skills.

· Tech-savviness and familiarity with using CRM or sales tracking software.

· Attention to detail and ability to thrive in a fast-paced environment.

· Reliable transportation and ability to commute to customer locations

Additional Role Details:

· Work Hours: Five days per week (subject to change).

· Job Type: Full-time, Permanent.

· Compensation: Commission-based with a base salary during training. Total earnings potential is uncapped.

· Perks and Benefits:

o Comprehensive benefits package.

o On-site parking.

o Fuel allowance.

· Location: Durham Region - In-person position with a territory.

· Experience Required: A minimum of 3 years in sales.

· Language Requirement: Proficiency in English.

Why Join Dodds?

· Lead a pivotal new role at a company with a 65+ year legacy of excellence in customer service and innovation.

· Be part of a family-owned, employee-focused culture that values growth, teamwork, and impact.

· Contribute to the future of Dodds’ residential division, building something extraordinary.

· Make a lasting difference – for your team, your clients, and your career – in a company that opens doors to opportunity every day.

At Dodds Garage Doors, we’re not just growing a business – we’re building a legacy. If you’re a visionary leader ready to take on a challenge that will define your career, apply now and let’s grow together.

Dodds Garage Doors is an equal opportunity employer committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code.

While we thank all candidates for their interest, only those individuals selected for an interview will be contacted.

DODDS uses AI to support screening of pre-screening question responses. Even if an application is flagged by the system, our team endeavors to review all candidates’ qualifications and experience.