Director, Future Strategy & Innovation

Dig Insights unites strategy, human understanding, and technology to help brands move decisively, in a world that won’t wait. We work with insights and marketing professionals at some of the world’s most well-loved brands, powering their brand and innovation decision-making. Dig One is our agile technology platform, used by our people and our clients, to deliver smarter and faster decisions.   

Our clients span verticals including CPG, QSR, retail, technology, financial services, and telecommunications. Our work is led by a team of over 250 strategists, insights consultants, developers, and data scientists. We work for a global client base out of offices in Toronto, Chicago, London, and Singapore.  

Since we started in 2010, we’ve been focused on setting a new standard for the insights industry – challenging the traditional model and building for what comes next. That means hiring people who are bright, creative, resourceful, and kind. People who succeed at Dig are curious, question established norms and are passionate about helping our clients to move their businesses forward. If you want to join a team that takes themselves just seriously enough to produce great work, we’d love to welcome you.  

As we continue to grow, both geographically and in our expertise, we are looking for people who want to join a high-growth and highly collaborative company.  

This role is open to candidates across the U.S. and Canada.

About the role

Your primary responsibilities will include, but are not limited to: 

Business Development 

• Supporting the sales process through proposal development, including methodology design, costing, scheduling and design considerations 
• Developing and maintaining client relationships while identifying growth opportunities within existing accounts and consulting/participating in the selling process 

Leadership 

• Providing advice, guidance and counselling to Analysts and Managers, including assessment and identification of training needs 
• Create workplans for junior staff that are supporting your projects 
• Thought partner to your VP in identifying new types of projects or deliverables the team could sell 
• The ability to create new styles of report templates (in collaboration with the VP) 
• Helping to identify new sales opportunities for the team 

Project Management 

• Overseeing project management in its entirety ensuring timely, quality deliverables according to project design 
• Coordinate and collaborate with cross-functional teams in qualitative and quantitative research to develop innovative solutions that address future needs and challenges for clients and innovate internally on how we do integrated deliverables. 
• Conducts a structured approach for completing work and solving client challenges that is well communicated to the VP 
• Feels comfortable and confident working in a high pace work environment 
• Works fast and efficiently and can juggle multiple projects at one time as an individual contributor 

Research & Reporting 

• Invest the time necessary to develop an intimate knowledge of the client’s business to understand what impact the research, insights and recommendations will have upon it. 
• Tie in client documents to the final trend findings 
• Monitor a variety of sources to identify trends and opportunity spaces. From Instagram, blogs and online experts to books, magazines, and the intellectual products of trade/industry conferences. 
• Train yourself on our suite of trend tools to make your workload both more efficient and get to deeper insights 
• Conduct research and analysis to identify emerging trends and anticipate future challenges in various industries and sectors. Develop an outline and turn your findings into a synthesized report. 
• Leading the team by guiding data analysis and results communication to ensure projects are delivered with excellence 
• Analyzing results and creating a "story" that delivers insightful, strategic and actionable answers for clients 
• Provide strategic recommendations that demonstrate clear ties to the client’s business. 
• Excel at ideation with surfacing novel yet highly relevant innovations for the client’s consideration 
• Translate research/insights into workshop materials that can be leveraged during innovation workshops and sessions with the client 

Presenting & Facilitation 

• Strong presentation capabilities: share your findings to your colleagues and clients in a way that shows your passion for the work and the breadth of your knowledge (beyond what is stated on the page). 
• Lead the organization and facilitation of workshops and working sessions with clients. 

Work Perks: 

• A hybrid-remote work environment, where employees have the flexibility to work remotely or from one of our offices 
• Unlimited vacation policy 
• Reimbursement for health and wellness classes/memberships and continuous learning 
• RRSP / 401K employer matching program 
• Offices in Toronto and Chicago, located steps to public transportation in the downtown core 
• Regular social events such as charity poker nights, trivia events, team building days, and more! 

To find out more about us visit us at www.diginsights.com 

Our culture is built on 5 core values: Energy, Excellence, Evolution, Equality and Empathy. We believe that our success is dependent on the diverse talents, skills, and ideas of its staff. We are committed to creating an inclusive work environment and encourage applications from all qualified candidates including those in the BIPOC and LGBTQ communities, and from people with disabilities. 

We thank you for your interest in Dig Insights, however, only candidates who are chosen for an interview will be contacted.