Analyst, Insights

InsightsFull TimeTORONTO, ON

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Dig Insights is a tech-enabled research company that helps our clients - global consumer brands - move beyond consumer-centric to decision-centric. Our clients can then go-to-market with innovations that shift consumer decisions in their favor.

Our work is supported by the technologies that we leverage and create. This includes Upsiide, our proprietary innovation insights platform. Upsiide is a SaaS platform that reinvents how enterprise companies screen, optimize, and build a business case for innovation.

Our clients span verticals including FMCG, QSR, retail, technology, financial services, and telecommunications. Our work is led by a team of over 250 strategists, insights leaders and data scientists. We work for a global client base out of offices in Toronto, Chicago, and London.

Our success is due to our strong commitment to our clients, and the creativity and dedication of our entire team. Since the beginning, we have been focused on building the smartest consumer insights company and that means hiring people who are bright, creative, resourceful, and kind. People who succeed at Dig are curious, question established norms and are passionate about helping our clients to move their businesses forward. If you want to join a team that takes themselves just seriously enough to produce great work, we’d love to welcome you.


As we continue to grow, both geographically and in our expertise we are looking for people who want to join a high-growth and highly collaborative company.


Analyst, Insights – About this role

Working closely with the Managers and Directors on their team, the Analyst provides essential support to their team in order to help execute and deliver client projects. Charting data and coordinating project inputs is a large requirement of the role. Research analysts work diligently to learn and then demonstrate the technical skills and knowledge of various research techniques, statistical methods, charting abilities and project coordination. In addition to growing their fundamental skill set as a researcher through working on active projects, Dig offers a variety of ongoing training opportunities to build everyone’s skill sets. Analysts at Dig are encouraged to take part in our company’s exciting culture and enjoy this dynamic stage in their career.


Your primary responsibilities will include, but are not limited to:

Operations:

  • Coordinate inputs for research projects
  • Coordinate translation requests and delivery
  • Coordinate coding requests and review delivery
  • Write/update basic survey questionnaires
  • Program basic surveys & test survey links
  • Manipulate respondent level data

Analysis & Reporting:

  • Review and analyze survey results
  • Create reports/presentations from templates
  • Pull data into report / chart data
  • Source images/infographics to enhance deliverable

Client Service:

  • Attend client meetings and presentations
  • Learn about client business and industry issues via secondary sources
  • Manage client access to data platform and address client support requests


Experience, Skills and Requirements:

  • Bachelors or Masters degree in a relevant field (Market Research, Business, Marketing or other related fields)
  • 1-3 years of experience as an Analyst in an Insights role is an asset
  • Strong English communication skills, both written and oral are required
  • Proficiency in SPSS and/or Q is an asset
  • Excellent skills in Excel, PowerPoint and Microsoft Office Suite are required
  • Questionnaire writing and survey programming is a big bonus
  • Ability to thrive within a fast-paced dynamic environment
  • Ability to meet tight deadlines, while maintaining close attention to detail
  • Demonstrated work ethic, integrity and professional conduct
  • Ability to work independently and with a team
  • Effective interpersonal, communication and time management skills with the ability to manage multiple projects simultaneously


Work Perks:

  • Hybrid working policy which gives the flexibility to employees to work remotely or in one of our office locations.
  • Unlimited vacation policy
  • Reimbursement for health and wellness classes/memberships, and continuous learning
  • Medical Insurance
  • In-person and virtual social events such as poker night, paint night, trivia night and more!


To find out more about us visit us at www.diginsights.com & www.upsiide.com


Our culture is built on 5 core values: Energy, Excellence, Evolution, Equality and Empathy. We believe that our success is dependent on the diverse talents, skills, and ideas of its staff. We are committed to creating an inclusive work environment and encourage applications from all qualified candidates including those in the BIPOC and LGTBQ communities, and from people with disabilities.


We thank you for your interest in Dig Insights, however, only candidates who are chosen for an interview will be contacted.