Project Officer: Finance and Administration

Join Our Team at the Rideau-Rockcliffe Community Resource Centre

We are currently seeking to hire for the following position:

• JOB TITLE
• • Project Officer: Finance and Administration
• EMPLOYMENT STATUS
• • 35 hours per week – permanent position.
• STARTING DATE
• • Immediately
• LOCATION
• • Rideau Community Hub (815 St. Laurent Blvd., Ottawa)
• SUPERVISOR
• • Finance and Administration Manager
• Salary Range
• • $25.65 - $28.14 per hour, depending on qualifications
  • group health benefits (including family coverage)

ABOUT US

Founded in 1982, community is at the heart of the Rideau-Rockcliffe Community Resource Centre (RRCRC). Located in Ottawa’s Ward13, we build and promote a healthy and resilient community through the delivery of quality, diverse and innovative services in a safe and inclusive space. We provide a range of social supports interventions that enable the empowerment of residents, community resilience, and the inclusion of all. This includes food bank services, crisis intervention, community development services, children and youth programming, the operation of several social enterprises, as well as a community innovation program.

Our diverse team of employees, supported by a strong core of volunteers and our Board of Directors develops, implements, and executes our wide range of programs and services within our ward and beyond. Recognized for its innovative and dynamic leadership, the RRCRC helps its community thrive towards a promising future, transforming our community in the years to come.

A core pillar of the Centre’s work is supporting community members at all stages in their lifecycle through short term counselling, wraparound support and crisis intervention. While we provide essential supports, including crisis and system navigation, our practice is grounded in empowerment, and our focus is on fostering long-term resilience, strengthening social connections, and creating opportunities for meaningful participation in community life.

THE ROLE

The Project Officer: Finance and Administration plays an important role in supporting the day-to-day operations of the Rideau-Rockcliffe Community Resource Centre (RRCRC), a growing and community-driven charitable organization serving Ottawa’s Ward 13 and beyond.

Reporting to the Manager, Finance and Administration, this position provides administrative, financial, operational, HR, volunteer coordination, and governance support across the organization. The successful candidate will help ensure the smooth functioning of the Centre’s operations while contributing to a collaborative and mission-driven work environment.

This role is ideal for someone who is highly organized, proactive, adaptable, and passionate about community impact. The position offers a unique opportunity to contribute meaningfully to an organization making a tangible difference in the lives of individuals and families across our community.

Join our compassionate and dedicated team and help us build a stronger, more inclusive community rooted in collaboration, resilience, and care.

FUNCTIONS AND DUTIES

Under the supervision of the Manager, Finance and Administration, the Project Officer performs a broad range of administrative and operational duties, including but not limited to the following:

Office Administration and Operations

• Coordinate office operations, supplies, and vendor relationships to support the effective functioning of the Centre.
• Support building and space-related logistics in collaboration with on-site partners and service providers.
• Maintain organized physical and digital filing systems and administrative records.
• Assist with scheduling, meeting coordination, and general administrative support across teams.
• Support basic IT coordination and troubleshooting, including liaising with external IT providers and assisting staff with technology-related needs.

Financial Administration

• Support accounts payable and receivable processes while maintaining accurate financial records using Sage 50 and related software.
• Assist with bank reconciliations, financial tracking, and budget-related administrative tasks.
• Support the tracking and documentation of grants, donations, and other funding sources.
• Assist with audit preparation and maintaining compliance with financial and organizational procedures.

Human Resources Support

• Support employee onboarding and administrative HR processes.
• Assist with preparing onboarding materials and coordinating staff setup, including hardware and software access.
• Maintain organized HR documentation and support internal administrative procedures and policies.

Volunteer Coordination

• Support volunteer recruitment, onboarding, scheduling, and communication in collaboration with program teams.
• Maintain volunteer records and databases.
• Assist in organizing volunteer recognition and appreciation initiatives.

Additional Responsibilities

• Contribute to the overall success of the organization by supporting evolving operational needs and participating in collaborative team efforts.
• Undertake additional duties as assigned in support of organizational priorities and community impact.

REQUIREMENTS

QUALIFICATIONS

• Educational Background. A degree or diploma in Business Administration, Accounting, Finance, or a related field.
• Relevant Work Experience. Minimum 2–3 years of experience in an administrative, finance, or operations support role, preferably within a nonprofit or community-based organization.
• Financial Management Experience. Experience with bookkeeping and financial administration, including accounting software such as Sage 50 or similar platforms.
• Volunteer Coordination and HR Support. Experience supporting HR administration and/or volunteer coordination is considered an asset.
• IT Proficiency. Strong digital literacy and comfort with Microsoft Office, cloud-based systems, and basic IT troubleshooting.
• Bilingual Communication. Ability to communicate effectively in English; bilingualism (English/French) is strongly preferred. Additional languages are considered an asset.
• Cultural Sensitivity and Community Engagement. Experience working with diverse communities and an understanding of issues related to poverty, inclusion, and marginalization.

COMPETENCIES AND SKILLS

• Strong organizational skills with the ability to manage multiple priorities and deadlines.
• High level of attention to detail, accuracy, and professionalism.
• Strong interpersonal and communication skills with the ability to work collaboratively across teams.
• Initiative and a continuous improvement mindset, with a willingness to explore new ideas and improve the status quo.
• Ability to exercise discretion and maintain confidentiality.
• Strong problem-solving skills and adaptability in a fast-paced environment.
• Demonstrated initiative, accountability, and commitment to continuous learning.
• Passion for community-based work and alignment with the mission and values of RRCRC.

KEY QUALITIES WE VALUE

At RRCRC, we value team members who:

• Approach their work with compassion, collaboration, and professionalism.
• Take initiative and contribute positively to a supportive team culture.
• Are adaptable, resourceful, and solution-oriented.
• Care deeply about strengthening communities and supporting people with dignity and respect.

OTHER REQUIREMENTS

• This position requires regular in-person presence at the Rideau Community Hub and is well suited for someone who enjoys being part of a collaborative, fast-paced, community-centered office environment.
• Work a standard work week but may be required to work some evenings and weekends to meet project milestones.
• A valid driver’s license and access to a motor vehicle.
• Ability to lift and transport supplies.
• Good working knowledge of Outlook, Microsoft Word, Excel, PowerPoint. 

WHAT WE OFFER

• Become part of a growing, dynamic team engaged in truly meaningful and rewarding work.
• Opportunities for professional growth, mentorship, and expanded responsibilities within a growing and evolving community organization.
• 15 days of annual vacation (20 days after 1 year of employment) & holiday closure & personal / sick days.
• Flexible schedule.
• Group health benefits including family coverage
• RRSP contribution opportunity
• Free parking, and refreshments.

HOW TO APPLY

If you think you are a good fit for this position, we look forward to receiving your application through this platform and getting to know you. Applications will be reviewed on an ongoing basis, and candidates are encouraged to apply as soon as possible. 

We understand the effort involved in a job application and, unfortunately, can only provide feedback to shortlisted candidates. We thank all candidates for their interest.

The Rideau-Rockcliffe Community Resource Centre (RRCRC) is committed to building a workforce that reflects the diversity of our community. We encourage applications from Indigenous peoples, racialized communities, people with disabilities, members of the LGBTQ+ community, and individuals with intersectional identities. Accommodations are available for applicants with disabilities throughout the hiring process. Please contact us in advance to discuss how we can meet your individual needs.

Please note that RRCRC does not use automated screening or artificial intelligence tools in the recruitment process.