Summer Student Position - Communications Officer

Position Details  

Employment Type: Fixed-term contract (summer student position)

Reports to: Director, Marketing and Communications

Direct Reports: N/A

Salary Range: $19.75 / hour

Work Environment: CivicAction’s work is a hybrid workplace that combines both in-

office and remote work. CivicAction’s physical offices are in downtown Toronto and technology will be provided to support both in-office and remote work. This position may involve some evening and weekend work.

Duration: 8 weeks

How to Apply: Please upload a resume and cover letter

Position Purpose  

The Communications Officer will play a key role in enhancing CivicAction’s brand, boosting visibility, and fostering effective communication with supporters, partners, and the public. This position will support the implementation of marketing strategies aligned with our mission and goals, while supporting the daily communications activities that drive engagement and impact.

Key Accountabilities:

• Support the Director, Marketing and Communications in the development and implementation of marketing strategies to promote CivicAction’s brand, programs, and initiatives.
• Create engaging content for various platforms, including websites, social media, newsletters, and printed materials.
• Support the development of communication materials including impact and annual reports, presentation decks, and marketing collateral. 
• Support the planning, development and execution of marketing and communications campaigns, such as fundraising and awareness campaigns.
• Track and analyze key metrics related to web, social media, and e-mail marketing, and report on effectiveness of marketing campaigns and efforts.
• Ensure messaging is consistent, on-brand, and reflects the organization’s values and mission.
• Support the Marketing and Communications Manager with daily tasks and projects, as needed.

Qualifications and Skills

Required Education, Certification and Experience:

• Enrollment in a post-secondary program in Marketing, Communications, Public Relations, a related field, or equivalent experience.

Demonstrated Skills and Behaviours:

• Experience in marketing, communications, or a related field, preferably within a non-profit environment.
• Experience with Mailchimp, Canva, Wordpress, and CRM platforms (HubSpot preferred) is considered an asset.
• Familiarity with social media platforms including LinkedIn, Facebook, TikTok, Instagram, and Twitter.
• Excellent written and verbal communication skills, as well as visual design that engages and connect with a wide range of stakeholders.
• Strong organizational skills with the ability to manage multiple projects and deadlines.
• Ability to maintain confidentiality and handle sensitive donor information with discretion.
• Detail-oriented and proactive, with a focus on results and continuous improvement.

About CivicAction

CivicAction’s purpose is to elevate civic engagement that builds livable, inclusive cities in the Greater Toronto and Hamilton Area (GTHA). For over two decades, we have been mobilizing leaders and changemakers to champion innovative solutions, to accelerate the alignment of actions, and to invest in the leadership of tomorrow. Our high impact leadership programs open doors, minds, and opportunities for young, emerging, and under-represented leaders in the GTHA.

Our Commitment to Inclusive Workplaces & Inclusive Recruitment

CivicAction is committed to equity and inclusion in our workplace and in our recruitment processes. We encourage applicants of all gender identities and sexual orientations, ages, ethnicities, cultures, abilities, and life experiences to apply. Accommodations are available for candidates taking part in all aspects of the selection process.

AN IMPORTANT NOTE: Research shows that women and racialized candidates often only apply to positions when they feel 100% qualified. If you’re interested in this role but don’t see yourself fully reflected in the requirements of the posting, we still encourage you to reach out to learn more by emailing careers@civicaction.ca.