Intake & Resource Facilitator

Direct FundingFull TimeToronto, ON

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The Centre for Independent Living (CILT) is a non-profit, community-based resource organization run by people with disabilities, for people with disabilities. We operate on the philosophy of the Independent Living Movement which affirms the right of persons with disabilities to control their own lives and live independently.

Our Self-Managed Attendant Services; Direct Funding Program, is a unique program which enables eligible participants to employ and schedule attendants of their choosing, with the support of government funds. CILT administers the funds under guidelines established by the provincial Ministry of Health and Long-Term Care.

We are seeking an Intake & Resource Facilitator to provide intake support to applicants and work with participants on the Direct Funding Program.

Reporting to our Intake Coordinator, you will:

  • Participate in program team activities related to the overall smooth operation of the Direct Funding program
  • Answer general questions about the Direct Funding Program
  • Review individual budget parameters with applicants or participants
  • Correspond in writing with applicants or participants on issues relating to program Agreement and Policy
  • Provide education and training to applicants and self-managers, especially around matters of employment legislation and financial responsibility/accountability
  • Maintain & update interview schedule
  • Participate in Direct Funding applicant interviews
  • Update Access database with applicant/participant information including changes of address
  • Communicate/correspond with other team members regularly to ensure consistent adherence to program policies and procedures
  • Generate necessary reports/statistics
  • Generate content for CILT Now and the Self-Manager newsletters, to update and inform participants about items of interest and issues
  • Assist to organize DF workshops for participants on topics related to being a Direct Funding Self-Manager, for example, employment standards, recruitment, and staff retention
  • Report significant or unusual information encountered in day-to-day activities to the Program Manager/Provincial Program Coordinator and/or Executive Director (i.e., community needs, government cutbacks, emergency situations or situations which may have legal consequences for the agency)
  • Work with the Intake Coordinator to provide information to other ILRCs as appropriate


  • Demonstrated ability to work co-operatively in a team
  • Excellent interpersonal and communication skills
  • Ability to be diplomatic, empathetic and tactful, in person, on the phone and in written correspondence
  • Ability to manage data, present written and verbal information and generate correspondence in a clear and concise manner
  • Computer skills in the following areas: Excel & MS Word. MS Access would be an asset
  • Ability to plan, organize and facilitate workshops related to Direct Funding and the needs of Self-Managers
  • Basic knowledge of issues relating to personnel management, staff supervision and employment standards
  • Familiarity with the DF Program and Independent Living philosophy
  • Post-secondary degree diploma or equivalent
  • Some knowledge of payroll, related financial issues and guidelines is an asset
  • Knowledge of broader disability issues is an asset
  • Experience directing and self-managing attendants would be an asset

Location: CILT’s Toronto office, however we are currently working remotely

Please submit a cover letter and resume by March 12, 2021.

CILT is an equal opportunity employer and encourages applications from people with lived experience with disabilities.

CILT is committed to providing accommodations in our hiring process for people with disabilities. If you require an accommodation, please inform us in advance and we will work with you to meet your needs.