Quality Assurance Analyst

Product Development-SharedFull TimeToronto, ON

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Quality Assurance Analyst

About CAST:

CAST Software has been in business for over 25 years, and today we deliver the modelling, design and previsualization software tools of choice to professionals in the lighting design and events & entertainment production industries. We are driven by passion, creativity and technology and we love nothing more than to see the results of projects created with our software in theatre, concerts and other live entertainment productions, as well as TV and film. You will be part of the team which provides technical installation, support, and QA to the customers who use our award-winning products. wysiwyg, the first 3D lighting previsualization software ever developed, continues to be a leader in its market today and is used around the world. Vivien, our Event Planning software, offers planning and previsualization tools customized for event planning professionals. BlackTrax, a real-time 6D tracking system that tracks actors, objects, and props in order to control moving lights, media servers and projection, spatial audio, robotic cameras, and more. You may have seen the results of our software’s contributions in productions like the Olympics Opening/Closing Ceremonies, the Super Bowl halftime shows, Eurovision Song Contests, Dancing with the Stars, various Cirque du Soleil and Disney shows, in concerts such as U2, Muse, Goo Goo Dolls, The Chainsmokers and Dimitri Vegas & Like Mike, or even for the architectural lighting of Buckingham Palace for the Queen’s Diamond Jubilee in 2012 and in our own city for the Bloor Viaduct (for the Toronto 2015 PanAm games), just to name a few.

About the Position:

As a Quality Assurance Analyst, you will assist in the planning, design and execution of the manual and automated software testing, using the outlined company techniques and practices. You will identify, record and track defects; and validate them when fixed. Our quality assurance team works closely with Product Management and Software Development teams to ensure released products are of the highest quality possible. Your success will depend on how you use your knowledge to validate requirements and ensure optimal user experience. You’ll see the results of your work – live in person and on TV, YouTube or the big screen. Talk about powerful satisfaction on a global level! As you become familiar with our products, when necessary, our Quality Assurance Analysts will assist our Technical Support team. CAST offers support to our users by responding to inquiries via phone and email; offering a quick, already-known solution or conducting investigation on a reported issue. (Note: Technical Support for wysiwyg and Vivien operates during regular business hours, 9:30AM-5:30PM EST, Monday-Friday, except statutory holidays.)

Requirements:

  • An undergraduate degree in a related field such as: Computer/Software Engineering, Computer Science, or Theatre Technical Production (with focus on Lighting and Media Design).
  • Minimum of 2 years of experience working in a professional environment of quality assurance/product testing, and/or product design, and/or entertainment lighting, and/or software design/development, and/or customer support.
  • Proficient with Microsoft Office software (Outlook, Word, and Excel).
  • Experience with Jira or other bug tracking systems and ticketing systems.
  • Knowledgeable of Windows 11/10/8/7 operating system tools, and familiarity with Mac OSX beneficial.
  • Comfortable with executing testing procedure, and update/design new test cases.
  • Scripting Experience; VBScript, JavaScript, Python, Shell scripting beneficial
  • Knowledgeable of Software Development Life Cycle and methodologies beneficial.
  • Comfortable with providing technical support for software products over the phone or email.
  • Bonus: Formal training in requirements engineering or usability engineering an asset.
  • Bonus: Knowledge of entertainment lighting design and/or production, or event planning, an asset.
  • Bonus: Experience with CAD tools such as AutoCAD, SketchUp, etc. knowledge of WYSIWYG and Vivien an asset.

Soft Skills:

  • Great communication, both oral and written.
  • Outstanding interpersonal skills.
  • Proven ability to work independently and within a dynamic team environment.
  • Ability to manage time effectively to deliver on multiple projects in a fast-paced, deadline-driven environment.
  • Creative, practical, investigative, problem solver, self-starter, driven.
  • You are passionate about what you do!

Location:

CAST is located at 35 Ripley Avenue, Suite 1 on the southwest side of Toronto, ON (Tel: 416.597.2278). You can drive, or take TTC (Queen streetcar to South Kingsway and walk a block, or the subway to Runnymede and a short bus ride), or bike it in the summer.

Contact:

If you are interested in applying please click here. We will reply to you if you have been shortlisted.