Change Consultant

CorporateFull TimeToronto, ON

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Job Description

We are looking for a talented Change Consultant who knows how to apply best practices in change management to deliver results. The ideal candidate has a proven ability to implement a strategy for sustainable impact and to facilitate behaviour change of staff to adopt new ways of working. Exceptional communication skills are a must, and the ability to analyze data and make decisions based on both quantitative and qualitative information is required.

In addition to being the in-house change management expert; as a small, agile and innovative organization, project the Change Consultant is tasked with leading every component of our Capitalize for Kids Consulting program inclusive of identifying project opportunities, designing solutions, implementation, evaluation, and knowledge dissemination.

It is expected that the Change Consultant will be able to build deep relationships with mental health service providers across Canada to build up the reputation of Capitalize for Kids’ work, and grow our presence within the mental health community.

About Capitalize for Kids

The Problem

Waitlists are too long for kids to access the mental health services they need, and funding from government, private donors and corporate partners has remained stagnant. Without increases to funding, mental health service providers are struggling to keep up with the increased demand.

Our Solution

Capitalize for Kids exists to build capacity for mental health service providers. We aim to work with great organizations such as Kids Help Phone, The George Hull Centre for Children and Families and Yorktown Family Services to help more kids with the existing funding and staff in the system.

Our Process

We work with mental health service providers to identify their opportunities to build capacity. We then work collaboratively with our consulting partners from Bain, The Boston Consulting Group (BCG), McKinsey and RBC Strategy and Transformation Services to design solutions to those capacity building opportunities.

Once a solution has been designed, we fund, implement and measure outcomes. Upon project completion, we continue to work with our beneficiaries to ensure the solutions continues to perform and enable more kids to access the care they need.

We then create and disseminate comprehensive guides to our solutions, supported by evidence of impact. This enables mental health service providers across Canada to have the tools and knowledge to evolve what they do and how they work.

Responsibilities

Project Pipeline – Build a pipeline of capacity building projects

  • Identify the top mental health service providers across Canada that Capitalize for Kids should support
  • Build strong, trust based relationships with mental health service providers across Canada
  • Work with the executive teams to scope specific opportunities to increase their capacity

Strategy Development and Implementation Create capacity

  • Develop strategies / solutions for opportunities identified (working alongside Bain, BCG, McKinsey and RBC)
  • Lead implementation of solutions through ongoing support and change management methodologies

Report Outcomes and Knowledge Translation Share outcomes and learnings

  • Measure and report outcomes to Capitalize for Kids Stakeholders
  • Synthesize project outputs into public facing documents to be shared with other mental health service providers across Canada

Qualifications and Skills

  • 3+ years of relevant experience
  • Strong communications skills across all mediums
  • Strong analytical skills
  • Proven track record of success leading organizational change
  • Proven ability to distill complex challenges down to root issues and manageable projects
  • Proven ability to facilitate large group discussions, and build credibility with new clients quickly
  • Interest in working in a fast pace, start-up environment
  • Passion for social impact and philanthropy
  • Ability to take ownership of work, and be accountable to achieve results
  • Proven ability to build relationships with key stakeholders
  • Understanding of healthcare in Canada is a strong asset
  • Experience consulting for non-profits is a strong asset

Working at Capitalize for Kids

Our People

Capitalize for Kids believes in investing in the best people who are motivated to do something meaningful in Canadian healthcare. Hiring the best people means we trust them to manage their schedules in a way that works best for them, and we encourage our staff to explore hobbies and interests outside of work.

We’re very proud to employ a dynamic team of professionals with unique academic and professional backgrounds who love working and laughing together every day. The successful candidate will have the opportunity to work with professionals who joined Capitalize for Kids from financial services (CIBC, BMO), technology (Microsoft), events (Beacon Hall Golf Club), non-profits (Jack.org) and consulting (Accenture). Each team member brings a valuable perspective to the table and has been an enabler of Capitalize for Kids’ successes to date. Meet the team by checking out our website through this link.

Our Office

Our office is located at 208 Adelaide St. W. just steps away from St. Andrew subway station. We work in an open concept, loft-style office which enables an environment that is productive and collaborative.

A Day in the Life

It’s cliché, but incredibly true – no two days are alike. By the nature of the work we do, our days vary dramatically depending on the projects we’re working on and where in the process we are. Some weeks we’ll be heavily focused on project scoping with a beneficiary in their offices, while others weeks we’ll be working closely with a consulting team from one of the top firms to design solutions. Other days are spent with our headphones plugged in, cramming through an excel analysis and researching potential solution pathways. If you’re someone who loves variability in your work and enjoys taking on challenges that you could have never anticipated, then Capitalize for Kids is the perfect fit.

Other Details

Salary: Competitive based on experience

Contact: Justin Scaini (justin@capitalizeforkids.com)

To Apply: Please submit your resume and any other supplementary material you think we should see (supplementary material not required) using this portal.