Bilingual Digital Platforms Coordinator

The Canadian Cardiovascular Society (CCS) is seeking a Bilingual Digital Platforms Coordinator for an integrated role supporting both the Business Systems and Communications teams. This role is responsible for the day-to-day coordination of the CCS & Canadian Cardiovascular Foundation (CCF) websites, member portal, and related digital platforms, with a focus on content management, data accuracy, user support, and system administration. 

The core tasks and activities are as follows:    

Business Systems 

• Managing updates and changes to the CCS member portal (iMIS). 
• Maintaining system data so information stays accurate and current. 
• Conducting mass data updates after new events or changes to existing lists. 
• Monitoring and resolving account issues such as lockouts, incorrect permissions, and access errors. 
• Implementing controls and procedures to prevent data corruption or inconsistent records, and documenting standards for data entry and system use. 
• Creating documentation and short training videos for iMIS processes. 
• Other duties as assigned. 

Communications 

• Accountable for the day-to-day administration, maintenance, and improvement of the CCS and CCF websites in WordPress and iMIS Rise, serving as the main point of coordination for website content and updates. 
• Manage website changes across content, navigation, layout, and page structure to keep the site accurate, user-friendly, accessible, and aligned with CCS priorities. 
• Coordinate incoming website requests, prioritize updates, and work with internal teams to deliver content and enhancements efficiently and consistently. 
• Maintain website standards and governance, including formatting, page structure, content organization, link integrity, and publishing workflows. 
• Identify opportunities to improve user experience (UI) and content performance, and recommend practical enhancements based on analytics and stakeholder needs. 
• Support website projects including campaign pages, content migrations, and future redesign or optimization initiatives. 
• Maintain and update the CCS intranet in Microsoft SharePoint, as needed. 
• Track and report monthly website, email marketing, and social media metrics, and create simple branded graphics in Canva, as required. 
• Other duties as assigned. 

Qualifications 

Essential Qualifications 

1. Minimum of three (3) years of experience related to email marketing platforms, database usage, website updates 
2. Project coordination for small projects 
3. Excellent written communication skills and knowledge of CASL and PIPEDA. 
4. Demonstrated strong organizational skills, attention-to-detail and time management are essential 
5. Excellent judgement, high degree of professionalism 
6. Understanding and desire to maintain quality data 
7. Flexibility to periodically work irregular hours and to travel within North America (10 days/year) 
8. Excellent knowledge of Microsoft Office programs including MSWord, Excel, PowerPoint and Teams and familiarity with web-based applications 
9. English/French bilingual proficiency 

Assets 

• Data analytics reporting (Google) and digital communications tools 
• Database (iMIS) 
• Email marketing platforms (Constant Contact) 
• Website updates (WordPress) 

Working conditions 

The CCS is a fully remote organization. To find out more information about working with the CCS, please visit our website at https://ccs.ca/work-with-us/.  

About the Canadian Cardiovascular Society (CCS) 

The CCS is the national voice for cardiovascular clinicians and scientists, representing more than 2,500 cardiologists, cardiac surgeons, and other heart health specialists across Canada. We advance heart health for all by setting standards for excellence in heart health and care, building the knowledge and expertise of the heart team, and influencing policy and advocating for the heart health of all Canadians. 

Our Mission, Vision, and Guiding Principles 

Our Mission: We advance heart health for all. 

Our Vision of Success: Strong heart teams in a heart-healthy Canada. 

Our Guiding Principles 

• Integrity: We do what we say we’re going to do. We hold each other accountable and honor our commitments. We do what’s right, even when no one is watching. 
• Community: We bring people together. We build relationships and seize opportunities to work together with others who share a common purpose. 
• Excellence and Quality: We embrace change and continuously improve ourselves. We seek new and better ways to do our work. We learn from our mistakes. 
• Diversity, Equity, Inclusion, and Accessibility: We believe unique voices and experiences make us stronger. We provide opportunities for members and other heart health stakeholders to engage on their terms. We ensure equitable access to CCS opportunities, programs, services, and forums. 
• Health: We take care of ourselves and each other. We believe the well-being of members, staff, and the profession is critical to the sustainability of the organization. 
• Evidence: We think critically and make evidence-based decisions. We measure, evaluate, and report on our outcomes to drive success. 

Commitment to diversity and accessibility 

The CCS is an equal opportunity employer. We welcome diversity in the workplace and encourage applications from all qualified candidates including women, members of visible minorities, persons with disabilities and aboriginal peoples. 

The CCS is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity, please advise the Society in a timely fashion of any accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially. 

The Canadian Cardiovascular Society may engage artificial intelligence (AI) in job posting dissemination and resume review.