Program Assistant

Associated Youth Services of Peel (AYSP) is an accredited, not-for-profit charitable organization, supporting children, youth and families with mental health and/or youth justice issues. AYSP’s team of professionals bring a wide range of knowledge and professional experience from diverse backgrounds to our workplace. Our teams have a strong collaborative work ethic and we are committed to ongoing professional development. AYSP provides a client-centered, strength-based approach to engage in a manner which is culturally sensitive, non-judgmental and respectful. Working together with our service partners, using a multi-systems perspective, AYSP provides services that are evidence-based and evidence-informed.

We are currently seeking a Program Assistant to join our dynamic team. Ideal candidates should be passionate about serving youth and families and have superior interpersonal and open communication skills.

Job Type: Permanent Full-time (one vacancy)

Location: Hybrid - Head Office in Peel Region

Union Affiliation: OPSEU Local 592

Hours of Work: 35 hours a week

Responsibilities:

• Provide administrative support such as filing, labels, typing minutes/reports, and creating charts and spreadsheets
• Complete correspondence with workers, as necessary
• Maintain program manuals
• Assist with development and production of statistics and report writing using data from multiple sources
• Review terminated files for completeness
• Maintain resources library
• Respond to the changing needs of programs in a proactive manner
• Provide reception relief coverage, at minimum, two days per week
• Travel, as necessary

Qualifications and Experience:

• Secondary school diploma or post-secondary degree/diploma and/or technical school training
• 1 to 2 years of experience in providing administrative support services
• Experience with Microsoft Excel and Microsoft Word
• Strong interpersonal and communication skills (both verbal and written)
• Excellent customer service skills
• Ability to work effectively and collaborate within a team environment
• Ability to accurately listen, understand and respond to issues appropriately
• Superior organizational and time management skills with the ability to multi-task/prioritize and work under tight timelines
• Strong problem solving skills
• Sound judgement skills
• Ability to work and act independently using good judgement when assessing difficult situations
• Demonstrate a high degree of integrity, diplomacy, and discretion
• Fluency in French or other languages is considered an asset

Salary Range: $39,048 - $48,228

Why Join our Team?

We offer an excellent compensation package with a strong focus on health and wellness. We offer our employees:

• Flexible work schedule
• 3 weeks accrued paid vacation, 3 personal days, and 2 bonus days per year
• Excellent benefits, including health and dental coverage, Employee Assistance Program, and MyHSA – Health and Wellness Spending Account
• Registered Retirement Savings plan
• Professional development opportunities within the agency
• Employer-paid staff training and development

AYSP is an equal opportunity employer. We value diversity and welcome applicants from all cultures, abilities and sexual & gender identities. Applicants must be willing to demonstrate and adhere to a commitment to Anti-Oppressive and Anti-Racist principles, with the expectation that the framework be reflected in day to day work. AYSP will make reasonable accommodations to enable applicants with disabilities to participate in the interview process upon request. For more information, please contact us at hr@aysp.ca.

We thank all candidates for applying, however, only candidates being considered will be contacted.

Individuals with these qualifications are invited to apply with their cover letter and resume to: https://secure.collage.co/jobs/aysp. This position will be posted until February 17, 2026 at 5:00 pm.