Job Title: Manager, People & Culture
Reports To: CEO & President, Athlete Institute
Collaborates With: Director, Athletics / Director, Facilities / Director, OP Foundation / Controller / General Counsel / Coaches

Location: Athlete Institute – Mono, Ontario
Employment Type: Full-Time, On-Site

Salary: Commensurate with experience, skills, and qualifications. Please indicate salary expectations

Benefits: Gym Access, Lunch Program & Incredible Culture

Overview

The Manager, People & Culture will serve as the strategic and operational HR leader for Pretty River Sports & Entertainment (PRSE), Athlete Institute (AI) and its associated brands, including Orangeville Prep, OP Foundation, and Bear Cub Café.

This role is responsible for building and managing a high-performance people strategy that supports PRSE/AI’s continued growth, strengthens organizational culture, ensures legal compliance, and enhances the employee and student-athlete experience.

As we continue to expand programming, events, and staffing structures, the Manager, HR will design scalable systems, elevate leadership accountability, and embed a culture aligned with our values of excellence, integrity, development, and community.

Key Responsibilities

1. Strategic Human Resource Leadership

·       Develop and execute a comprehensive HR strategy aligned with AI’s business growth objectives

·       Partner with the President and senior leadership team on organizational design and workforce planning

·       Support succession planning and leadership development across departments

·       Lead performance management frameworks and accountability systems

2. Talent Acquisition & Workforce Planning

·       Oversee full-cycle recruitment for full-time, part-time, seasonal, and intern roles

·       Standardize hiring processes, interview frameworks, and onboarding programs

·       Support talent pipelines for coaching, operations, brand, facilities, and café operations

·       Ensure competitive compensation benchmarking within the sport and facility management industry

3. Culture & Employee Experience

·       Champion Athlete Institute’s cultural foundation and leadership standards

·       Design employee engagement initiatives and retention strategies

·       Lead conflict resolution and employee relations processes

·       Develop policies that reinforce inclusivity, transparency, and accountability

·       Support internship program structure, mentorship systems, and professional development pathways

4. Compliance & Risk Management

·       Ensure compliance with Ontario Employment Standards Act (ESA)

·       Maintain compliance with WSIB, OHSA, Human Rights Code, and applicable federal regulations

·       Develop and maintain employee handbook, contracts, and HR policies

·       Oversee workplace investigations and documentation procedures

·       Ensure proper record-keeping and HR data management

5. Compensation, Benefits & Administration

·       Manage payroll oversight and benefits administration

·       Develop compensation structures, bonus frameworks, and incentive programs

·       Provide reporting and analytics on staffing costs, turnover, and workforce trends

·       Support financial planning related to staffing growth and efficiencies

6. Training & Development

·       Build leadership training initiatives for managers and department heads

·       Implement structured onboarding and role clarity systems

·       Support performance improvement plans and professional growth pathways

·       Facilitate ongoing staff training in customer service, leadership, and operational excellence

Qualifications

Education

·       Bachelor’s degree in Human Resources, Business Admin, Psychology, Sociology, or related field (required)

·       Post-graduate HR certificate or diploma (preferred)

Professional Designations (Strongly Preferred)

It is strongly preferred for candidates to possess one or more of the following recognized Canadian HR designations:

·       CHRP (Certified Human Resources Professional) – Human Resources Professionals Association (HRPA)

·       CHRL (Certified Human Resources Leader) – HRPA

·       CHRE (Certified Human Resources Executive) – HRPA

·       CPHR (Chartered Professional in Human Resources – CPHR Canada)

·       Membership in HRPA (Ontario) in good standing is strongly preferred.

Experience Requirements

·       3–5+ years of progressive HR experience

·       Experience in multi-entity or growing organizations preferred

·       Experience in sport, recreation, hospitality, education, or facility-based organizations considered an asset

·       Proven experience building HR systems from foundation to scale

·       Experience supporting both full-time and high-volume part-time staffing models

Core Competencies

·       High emotional intelligence and strong conflict-resolution skills

·       Strategic thinker with operational execution capability

·       Ability to balance compliance with culture-building

·       Strong communication and leadership presence

·       Discretion and professionalism in handling confidential matters

·       Data-driven and systems-oriented mindset