Engagement Officer

Engagement Officer

Position Type: 1.0 FTE Temporary

Supervisor: Manager – Engagement

Direct Reports: None

Salary Range: $52,494 - $55,686

Location: Calgary/ Hybrid

Position Duration: Immediately until March 31, 2027

Job Overview

The Officer is responsible for overseeing the smooth and efficient operation of day-to-day office activities. This includes a wide range of tasks such as providing support for programs and services, managing member relations, handling membership administration, coordinating events, overseeing knowledge and records management, and ensuring the effective management of office premises. The role requires a proactive approach to maintaining organizational efficiency and providing comprehensive support across various functions.

Roles and Responsibilities

Internal Organization coordination

• Facilitate effective communication between departments, stakeholders, and team members, ensuring that relevant information is shared in a clear and timely manner.
• Plan logistical aspects of meetings, conferences, site visits and events, including location, food, technology, etc. 
• Provide a backup support to all the social media, database, and various online AAISA accounts and website management in coordination with different teams.

Project Support

• Responsible for attending meetings, accurately recording detailed minutes, and distributing them to all relevant stakeholders.
• Provide technological and logistical support to all project activities, given by their direct supervisor.
• Organize and coordinate info sessions and webinars, including scheduling, stakeholder communication, meeting logistics, and follow-up documentation.
• Manage toolkit uploads and resource coordination by updating, organizing, and distributing digital resources across internal platforms and external networks.
• Support data collection and reporting activities, and program data, tracking updates to ensure accurate and timely reporting.

 Organizational Support

• Carry out administrative duties such as filing, typing, copying, binding, and scanning, maintaining an organized record of all work completed within their team.
• Provide accounting support: prepare and send invoices; keep record of invoices, receipts, purchase requests; organize and maintain financial records.
• Support management with administrative tasks, meeting coordination, and organizational activities.

Periodically perform other duties as assigned by leadership to support the team and organizational objectives.

Required Competencies
Core Competencies

• Program Support
• Data Management
• Financial Acumen
• Decision Making
• Digital Fluency 

Professional Skills

• Communication
• Teamwork and Collaboration
• Time Management
• Problem-Solving

Personal Attributes

• Adaptability
• Initiative
• Interpersonal Skills
• Professionalism
• Intercultural Awareness

Required Qualifications

Education

Post-secondary education in office administration or other combination of education and experience deemed appropriate

Experience

• Minimum 2+ years’ experience in related field
• Experience of working with diverse communities, including francophone and anglophone communities

Proficiency with digital tools including:

• SurveyMonkey
• CRM systems
• Zoom
• Canva
• Microsoft Office suite, including Excel and SharePoint
• Website and digital platform environments (e.g., WordPress, Framer, etc.) 
• Data visualization and reporting tools such (e.g., Power BI) 
• Non-profit sector experience considered an asset

Knowledge

• Knowledge of the settlement sector, including a foundational knowledge of immigration pathways and relevant settlement services
• French language proficiency considered an asset

To apply, please submit your resume and cover letter on Collage by clicking "Apply Now" by June
1 at 12AM or until a suitable candidate is found.

Only candidates short-listed for interview will be contacted. If you have any questions, please email Aroop Rayu at arayu@aaisa.ca.

AAISA is an Equal Opportunity Employer, and we work to sustain anti-discrimination and anti-racism practices in our workplace. We do not discriminate based on race, ethnicity, sexual orientation, gender identity and/or gender expression, age, physical or mental health, religion or beliefs, or any other status protected by law. Harassment or discrimination is not tolerated at AAISA. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.